Ruths House

Ruth's House receives a mix of positive reviews with a few areas for improvement noted by family members of residents. The facility is praised for its cleanliness, friendly and caring staff, and the variety of activities available to residents. Many reviewers highlight the caring nature of the staff, mentioning that they treat residents like their own family members. The meals, while generally good, have been noted for a lack of variety due to the facility being kosher, with some residents not preferring the frequent fish dishes.

Some families chose Ruth's House for its engaging environment, including a library, theater room, and outdoor activities, appreciating the comprehensive care and amenities provided. The community is described as happy and accommodating, with quick responses to any issues and a wide range of activities and amenities such as a hairdresser and outdoor decks.

However, there are concerns regarding communication, particularly in notifying family members about significant events like hospital visits or changes in billing. One review mentions a disappointing experience with cleanliness and responsiveness to resident needs, including bedding changes and shower schedules.

Despite these concerns, many reviews express gratitude for the compassionate care provided, with one family noting the exceptional treatment their loved one received until her passing. The staff's friendliness and the community's cleanliness are consistently praised, contributing to a generally positive perception of Ruth's House.

While some reviews mention understaffing and a lack of professionalism among some staff members, others commend the facility for its special attention to residents, creating a comfortable and engaging environment for memory care. The community's efforts to get to know residents and adjust care accordingly are appreciated.

Overall, Ruth's House is recommended by many reviewers for its caring staff, quality care, and engaging environment, though some areas for improvement in communication and staffing are noted.