Russ Place

Several families and individuals have shared their experiences and opinions about Russ Place, offering a mix of positive and critical feedback. Many have praised the cleanliness, the friendly and helpful staff, and the variety of activities and amenities available, including dining options, beauty/barber salon, spa, and game nights. The community's efforts to keep residents engaged and entertained, especially during the COVID-19 pandemic, have been well-received, with creative dining experiences themed around Route 66.

Residents and their families have expressed satisfaction with the level of care and the sense of community at Russ Place, describing it as a place where residents look out for each other and thrive. The staff's dedication to the residents' well-being and the homey atmosphere have been highlighted as key factors in providing peace of mind to families.

However, there have been criticisms regarding the facility's management and the quality of services, with some expressing concerns over rising costs, understaffing, and a perceived decline in the facility's standards. Despite these criticisms, the presence of caring staff and the positive changes brought by new management have been acknowledged.

Overall, while Russ Place has received commendations for its environment, staff, and resident engagement, there are areas where improvements are desired. Prospective residents and their families are encouraged to consider both the positive feedback and the criticisms in making their decision.