Ruleme Center

Opinions on the facility and its services vary among reviewers, with many highlighting both positive and negative experiences.

• Several reviewers commend the staff for being friendly, helpful, and attentive, particularly praising the receptionist, nurses, and therapy services.
• One detailed review mentions a mixed experience, appreciating the effective therapy services but criticizing the lack of a realistic discharge plan and poor coordination by the social services department, leading to additional charges and inconvenience.
• Concerns were raised about cleanliness in some areas, with one visitor noting that the room and bathroom were not clean and had a bad odor.
• The facility is described as clean and well-maintained by multiple reviewers, with one noting it as the best in the area for Lake County.
• There are mentions of delays in starting therapy and issues with clothing management for residents, but these are balanced by stories of staff going above and beyond to assist with personal requests and showing genuine care for the residents.
• Some reviewers express gratitude for the care provided to their family members, highlighting the facility as a place their loved ones can call home and praising the management for being hands-on and caring.
• However, there are also mentions of occasional lapses, such as slow responses to call buttons and a fall incident involving a known fall risk resident, which resulted in bruising.
• Overall, the sentiment is positive regarding the professionalism and friendliness of the staff, the cleanliness of the facility, and the quality of care provided, though there are areas identified for improvement.

Many reviewers express their thanks and appreciation for the support and care their family members received, making special note of the facility's efforts to create a welcoming and caring environment.