Royalton Place Assisted Living

Reviews of Royalton Place offer a mixed perspective on the facility, highlighting both positive and negative experiences. Some visitors and family members have praised the facility for its caring staff, clean environment, and the quality of care provided, especially in the memory care wing. They've noted the staff's attentiveness and the loving care extended to residents, making it feel like a supportive community for both residents and their families.

However, other reviews express significant concerns about the facility, including the lack of on-site medical staff during a visit, the high cost of services not matching the level of care provided, and issues with management's responsiveness and transparency. There are also complaints about the facility's focus on aesthetics over service, and some have experienced or observed what they describe as neglect, indifference, and a lack of compassion.

While some reviewers have commended the facility for its upgrades, friendly and caring staff, and the quality of food and activities provided, others caution against moving loved ones into the facility, citing experiences of unfulfilled promises and abrupt changes in care arrangements. The management's handling of former employees and the enforcement of policies have also been criticized, suggesting a need for more empathy and consideration.

Overall, the reviews indicate a divide in experiences at Royalton Place, with some finding it a wonderful place for their loved ones and others advising caution based on their negative experiences. Prospective residents and their families may want to consider these varied experiences and conduct thorough research and visits to make an informed decision.