📞 Call for pricing and availability: (800) 780-8101
Royal Park Rehabilitation & Health Center
2700 Royal Commons Lane, Matthews, NC 28105
For Pricing & Availability
(800) 780-8101To Reach a Resident
(704) 849-6990Estimated Pricing
Price Comparison
Royal Park Rehabilitation & Health Center Description
Royal Park Rehabilitation & Health Center is a very large 169 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the town of Stallings, North Carolina. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 6.1 out of 10 making it the 9th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Matthews
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Matthews
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Matthews
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Royal Park:
- Many reviewers report severe understaffing issues, leading to delayed or inadequate care.
- There are numerous complaints about the facility's cleanliness, with reports of dirty rooms and unattended trash.
- Communication with staff is frequently described as poor, with calls and messages often going unanswered.
- Several reviews mention concerns about the overmedication of residents and a lack of compassion from the staff.
- Food quality and service are consistently criticized, with meals often described as cold, unrecognizable, or not as advertised.
- There are alarming reports of residents being injured due to neglect or improper care, including falls and lack of timely medical assistance.
- Some reviewers express dissatisfaction with the facility's COVID-19 policies, particularly regarding visitation and resident isolation.
- A few positive comments highlight respectful and considerate staff, but these are significantly outnumbered by negative experiences.
- One review mentions a successful resolution after raising concerns, indicating some responsiveness to feedback.
Note: These summaries are based on individual experiences and opinions. Prospective residents and their families should conduct thorough research and consider multiple sources of information.
Reviews
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Royal Park Rehabilitation & Health Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 4, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 169
Total current residents: 130
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 20
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $17758
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-04-11 | 2023-06-15 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
2023-04-11 | 2023-06-15 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2023-04-11 | 2023-06-15 | C | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
2023-04-11 | 2023-06-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2021-12-14 | 2021-12-31 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2021-12-14 | 2021-12-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2021-11-19 | 2022-01-24 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
2021-11-19 | 2022-01-24 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
2019-08-27 | 2019-10-10 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2019-08-27 | 2019-10-10 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
2019-08-27 | 2019-10-10 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2019-08-27 | 2019-10-10 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2019-08-27 | 2019-10-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
Fine Date | Fine Amount |
---|---|
2017-10-19 | $6,893 |
2018-08-23 | $1,057 |
2021-11-19 | $14,508 |
2021-11-19 | $22,320 |
2023-03-10 | $3,250 |
Denials
Denial Date | Payment Denial Days |
---|---|
2021-11-19 | 13 |
What is in the Neighborhood
- The closest city is Stallings which is 1.8 miles away and has a population of 15,270 (small town).
- The average income is $86,108, which is very high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 44
- Average Temperature: 65.3
- Day Breakdown: The area gets 164 days of rain, 3 days of snow and 196 days of sun
- Precipitation: 2.5 inches a year
- The crime rate is 5.82 per 100 people which is high compared to other cities.
- Violent Crime: 1.05 incidents per 100 people
- Property Crime: 3.36 incidents per 100 people
- Drug-Related Crime: 0.53 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Costco
1.2 miles awayHarris Teeter
1.2 miles awaySam's Club
1.7 miles awayInternational Food Market
1.9 miles awayAldi
2.2 miles awayNone Found
Bus Stations
Matthews Park & Ride
1.8 miles awayCrownpoint Executive Dr & Independence Blvd
2.5 miles awayCrownpoint Executive Dr @ 2201
2.7 miles awaySardis Rd North & Crownpoint Executive Dr
2.9 miles awayAlbemarle Road Park & Ride
6.3 miles awayBanks
Fifth Third Bank
1.1 miles awayState Employees Credit Union
1.1 miles awayCMCU - Charlotte Metro Credit Union
1.6 miles awayBB&T
1.8 miles awaySunTrust
2.0 miles awayHospitals
Matthews Medical Center
1.2 miles awayAdvanced Sports & Spine, PLLC
5.0 miles awayAtrium Family Health Care
7.4 miles awayMint Hill Medical Center
7.6 miles awayDitesheim Cosmetic Surgery
9.0 miles awayPharmacies
GPS Pharmacy
1.8 miles awayWalgreens
2.8 miles awayRite Aid
3.0 miles awayCVS
4.1 miles awayCarolina Pharmacy
5.0 miles awayDentists
Dental Works
1.1 miles awayLandMark Dentistry - Matthews
1.5 miles awaySix Sigma Dental Care
1.9 miles awayPlantation Market Dental Group
3.4 miles awayNexus Dental
4.2 miles awayParks
Mecklenburg County Sportsplex at Matthews​
0.2 miles awayPurser-Hulsey Park
0.9 miles awayWindsor Park
1.3 miles awayKP Park
1.5 miles awayBaucom Park
1.5 miles awayPlaces of Worship
St. Mary's Chapel
10.6 miles awayShopping
Albemarle at Sharon
7.0 miles awayOakhurst on Monroe
7.4 miles awayCulture
Fullwood Theatre
1.8 miles awayMatthews Playhouse
1.8 miles awayMcDowell Art Center
1.8 miles awayAmphitheater
2.0 miles awayChris Hertel Stage
3.7 miles awayRestaurants
South 21 Matthews
0.3 miles awaySub Station
0.3 miles awayPizza Hut
0.3 miles awayGolden Corral
0.6 miles awayDorian's
0.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a very large-sized community with 169 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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