Royal Estates Assistive Living

Security Concerns: There are concerns about security, particularly on weekends when the front desk is unattended, allowing unrestricted access to the facility.

Positive Experiences: Many have found Royal Estates to be a good fit for their loved ones, appreciating the quality of care, atmosphere, and the range of services available. The activity department, in particular, receives high praise for its engaging programs and caring staff.

Food and Amenities: Recent improvements in food service, including the hiring of a new chef and the introduction of a Happy Hour, have been well-received. Renovations and new apartment offerings are also highlighted positively.

Critical Observations: Some visitors have had negative impressions, citing a depressing atmosphere, unpleasant odors, and a lack of immediate care in distressing situations. The facility's appearance as a converted hotel/motel and small room sizes were also noted as drawbacks.

Unique Offerings: The installation of an ice cream parlor and the presence of a welcoming, friendly community are among the unique aspects that have impressed visitors and residents alike.

Exceptional Care Stories: Personal accounts of the staff going above and beyond for residents, including emergency care, financial and medical arrangement assistance, and a high level of communication and coordination, underscore the facility's commitment to resident well-being.

Professional Endorsements: Professionals working with Royal Estates commend the facility for its attentive care, low COVID case rate, and newly renovated premises, expressing confidence in the quality of care provided.

Other Facilities: Experiences with other senior living options, such as Hanover Place and the Dorchester Senior Center, have been generally positive, with friendly staff, accommodating environments, and a range of activities and amenities that cater to diverse resident needs.