Rosewood Memory Care

Positive Reviews:

• Staff and care are described as excellent by one reviewer.
• Another review from a vendor praises Rosewood Memory Care for their high standard of cleanliness and the pleasant, communicative staff. They also note the priority given to creating a home-like feel for residents.

Negative Reviews:

• Several reviewers express dissatisfaction, citing frequent management changes, untrained staff, and poor food quality.
• Concerns about resident safety are raised, including reports of falls and injuries. The facility has reportedly faced state violations and fines.
• Allegations of mistreatment of residents have been reported to Adult Protective Services and the State licensing board.
• One review criticizes the facility for promoting unqualified staff to challenging positions and advises against placing loved ones in their care, mentioning a specific management company by name and suggesting research into their reputation and state licensing violations.
• Another review briefly states the place is bad, without providing further details.
• A former employee shares a negative work experience, mentioning unpaid training hours and unfair pay practices.

Mixed Feedback:

• While some staff members are acknowledged as good, concerns are raised about the impact of less competent staff on resident care.
• Discrepancies between promotional materials and actual conditions, particularly regarding food and resident activities, are highlighted.