Rosewood Assisted Living

Reviews of Rosewood Assisted Living highlight a generally positive experience, with many noting the facility's fun family atmosphere, cleanliness, and friendly staff. The facility has been described as well-constructed with nice rooms, and it offers top-rate food, amenities, activities, and social structure. Despite being one of the oldest centers, it has been newly renovated, presenting a very nice appearance.

Visitors and healthcare providers alike commend the homey atmosphere, spacious resident rooms, and the caring nature of the staff. The Wellness Director, in particular, has been praised for her knowledge, caring heart, and dedication to the residents' well-being. The staff, including the kitchen personnel and administrative team, are noted for their kindness, compassion, and commitment to making residents feel comfortable and cared for.

However, some concerns were raised regarding changes in contract terms, specifically regarding rent increases not communicated effectively. The quality of food service and the provision of medical equipment like wheelchairs and walkers have also been points of dissatisfaction for some. Additionally, there were isolated complaints about the behavior of a staff member and a desire for more respect from management.

Despite these issues, many families have expressed gratitude for the care their loved ones received, highlighting the staff's willingness to accommodate residents' needs, even as their health declined. The community is appreciated for its efforts to keep families informed and involved, and for providing a clean, welcoming environment. Suggestions for improvement include better communication regarding financial and care decisions, and a more varied activities program.