Roosevelt Care Center

Negative Reviews:

• Several reviewers have expressed strong dissatisfaction with the care provided, citing instances of neglect, unresponsiveness, and lack of compassion from the staff.
• Complaints include patients being left unattended for long periods, leading to incontinence issues and discomfort.
• Some have reported poor facility maintenance, including cleanliness and safety concerns.
• Communication issues and perceived rudeness from some staff members have also been highlighted.
• There are concerns about the staff-to-patient ratio, with reports of understaffing affecting the quality of care.

Positive Reviews:

• A number of reviewers have had positive experiences, praising the facility for its cleanliness and the professionalism of its staff.
• Some have highlighted the good quality of care provided by nurses and the responsiveness of the administration.
• Positive remarks have also been made about the facility's rehabilitation services and the variety of activities available for residents.
• Family members of residents have appreciated the communication and care provided, noting that their loved ones felt safe and well-cared-for.

Mixed Reviews:

• While some reviewers have had positive experiences with the care and staff, others have faced challenges with specific aspects of the service, such as visiting policies and interactions with certain staff members.
• The facility has been described as both a good place for loved ones and a place to avoid, indicating varied experiences among reviewers.