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Rolling Hills Healthcare Center
3625 St. Joseph Rd, New Albany, IN 47150
For Pricing & Availability
(800) 780-8101To Reach a Resident
(812) 948-0670Estimated Pricing
Price Comparison
Rolling Hills Healthcare Center Description
Rolling Hills Healthcare Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 4.3 miles outside the town of Clarksville, Indiana and is part of the Communicare Health network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 4.5 out of 10 making it the 11th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in New Albany
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Albany
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in New Albany
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living facility are mixed, with some expressing serious concerns and others praising the care and staff. Negative reviews highlight issues such as staff rudeness, neglect, loss of personal items, billing problems, and poor facility conditions. One review mentioned a loved one's items being stolen, and another detailed a veteran being threatened with eviction and legal action. There were also complaints about the facility being dirty, not using showers, and residents' belongings going missing, including a wedding ring and dentures.
On the other hand, some reviews are positive, noting attentive and caring staff, good treatment of residents, and a clean environment. One reviewer mentioned the facility's efforts in providing services like laundry, activities, and a hair salon. Another praised the staff for being wonderful and recommended the place for long-term care or short-term rehab.
However, concerns about staffing levels, staff attitudes, and the overall management of resident care were also mentioned. Issues with the facility needing remodeling and malfunctioning equipment were noted, alongside suggestions for improvements in resident amenities and care practices.
Overall, while there are positive aspects noted by some reviewers, the facility appears to have significant areas that require attention and improvement, particularly in terms of staff behavior, facility cleanliness, and resident care and safety.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 1, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 115
Total current residents: 104
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 31
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $26405
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-14 | 2023-04-14 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-03-14 | 2023-04-14 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-03-14 | 2023-04-14 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2023-03-14 | 2023-04-14 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-14 | 2023-04-14 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-14 | 2023-04-14 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-14 | 2023-05-30 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-03-14 | 2023-04-14 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-03-14 | 2023-04-14 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-03-14 | 2023-05-30 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-03-14 | 2023-04-14 | F | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
| 2023-03-14 | 2023-04-14 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-03-14 | 2023-04-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-03-21 | 2022-04-07 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-03-21 | 2022-04-07 | E | Egress Deficiencies | Install proper backup exit lighting. |
| 2022-03-21 | 2022-04-07 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-03-21 | 2022-04-07 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-03-21 | 2022-04-07 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-03-21 | 2022-04-07 | E | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
| 2020-08-18 | 2020-09-25 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-08-18 | 2020-09-25 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2020-08-18 | 2020-09-25 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-13 | 2023-04-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-04-13 | 2023-04-14 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-04-13 | 2023-04-14 | D | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2022-11-21 | 2022-12-16 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-11-21 | 2022-12-16 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-10-06 | 2022-10-27 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-10-06 | 2022-10-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-10-06 | 2022-10-27 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-10-06 | 2022-10-27 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-09-21 | 2022-10-12 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-09-21 | 2022-10-12 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-03-03 | 2023-03-31 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-03-03 | 2023-03-31 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-03-03 | 2023-03-31 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2023-03-03 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-03 | 2023-03-31 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-03 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-03-03 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-03-03 | 2023-03-31 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2023-03-03 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2023-03-03 | 2023-03-31 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-03-03 | 2023-03-31 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-03 | 2023-03-31 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-17 | 2021-10-12 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2022-06-09 | 2022-07-13 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-06-09 | 2022-07-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-06-09 | 2022-07-13 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-06-09 | 2022-07-13 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-06-09 | 2022-07-13 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2022-01-27 | 2022-02-25 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-01-27 | 2022-02-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-01-27 | 2022-02-25 | D | Quality of Life and Care Deficiencies | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| 2022-01-27 | 2022-02-25 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-11-23 | 2021-12-17 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-11-23 | 2021-12-17 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-02-21 | 2022-03-23 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-02-21 | 2022-03-23 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-02-21 | 2022-03-23 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-02-21 | 2022-03-23 | E | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-02-21 | 2022-03-23 | E | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2022-02-21 | 2022-03-23 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-02-21 | 2022-03-23 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-02-21 | 2022-03-23 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-21 | 2022-03-23 | E | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| 2022-02-21 | 2022-03-23 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-12-03 | 2021-01-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-18 | 2021-04-17 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-03-18 | 2021-04-17 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2021-03-18 | 2021-04-17 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2021-03-18 | 2021-04-17 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-12-16 | 2021-01-15 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2020-12-16 | 2021-01-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-03-10 | 2020-07-24 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-03-10 | 2020-07-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure a qualified health professional conducts resident assessments. |
| 2020-03-10 | 2020-07-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-03-10 | 2020-07-24 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-03-10 | 2020-07-24 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2020-03-10 | 2020-07-24 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2020-03-10 | 2020-07-24 | G | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2020-03-10 | 2020-07-24 | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2020-03-10 | 2020-07-24 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-03-10 | 2020-07-24 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-23 | $162,481 |
| 2020-03-10 | $15,314 |
| 2020-12-03 | $5,000 |
| 2022-01-27 | $21,405 |
| 2022-01-27 | $32,930 |
What is in the Neighborhood
- The closest city is Clarksville which is 4.3 miles away and has a population of 21,866 (small town).
- The average income is $55,004, which is average compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 35
- Average Temperature: 58.7
- Day Breakdown: The area gets 172 days of rain, 17 days of snow and 175 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 6.5 per 100 people which is high compared to other cities.
- Violent Crime: 1.29 incidents per 100 people
- Property Crime: 3.36 incidents per 100 people
- Drug-Related Crime: 1.13 incidents per 100 people
- The average life expectancy in zip code is 76.18 years old, which is low compared to other zip codes.
- Air Quality: Good Days 185.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Rainbow Blossom
0.7 miles awayMeijer
0.7 miles awayKroger
1.1 miles awayAldi
1.6 miles awayWalmart Supercenter
1.9 miles awayNone Found
Bus Stations
Indiana University SE
0.6 miles awayPark / Progress
1.5 miles awaySam Gwin / Progress
2.7 miles awayGrant Line / Daisy
2.8 miles awayGreentree Mall Sears
3.2 miles awayBanks
BB&T
0.7 miles awayFirst Financial Bank
1.0 miles awayL&N Federal Credit Union
1.1 miles awayStock Yards Bank & Trust
1.1 miles awayCentra Credit Union
1.5 miles awayHospitals
Southern Indiana Rehab Hospital
0.9 miles awayPhysicians Medical Center
1.1 miles awayKentuckiana Medical Center
3.1 miles awayBaptist Health Floyd
3.3 miles awayClark Memorial Hospital
5.3 miles awayPharmacies
Walgreens
1.5 miles awayKroger Pharmacy
3.2 miles awayRite Aid
3.5 miles awayCVS Pharmacy
5.6 miles awayWestmoreland Pharmacy
5.8 miles awayDentists
Mortenson's Family Dental
3.3 miles awayMortenson Family Dental
3.3 miles awayVicki Cochran, DMD Family Dentistry
8.1 miles awayDr. Nasief Family Dentist
8.2 miles awayCrescent Hill Dental Care
8.7 miles awayParks
Floyd County
0.3 miles awayKevin Hammersmith Memorial Park
0.8 miles awayLapping Park
1.4 miles awaySam Peden Community Park
1.7 miles awayLapping Memorial Park
2.0 miles awayNone Found
Shopping
Green Tree Mall
3.0 miles awayMid City Mall
9.1 miles awayMall St. Matthews
12.0 miles awaymall st matthews
12.1 miles awayJefferson Mall
15.8 miles awayCulture
Derby Dinner Playhouse
5.3 miles awayEast Portland Warehouse, LLC (Artist Gallery Lots)
6.0 miles awayEast Portland Warehouse, LLC Artist Galleries
6.1 miles awayRiver Stage and Amphitheater
6.5 miles awayBrown Forman Theatre
6.5 miles awayRestaurants
Big Boy
0.7 miles awayFlippin' Pancakes
0.8 miles awayTopp't
0.9 miles awayHomemade Ice Cream and Pie Kitchen
1.0 miles awaySkyline Chili
1.2 miles awayGet exact pricing & check availability
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