Rogers Mem Hosp Turtle Pond Recovery Center

Positive Experiences:

• One reviewer shared a life-saving experience at Nashotah, a residential program focusing on DBT, praising the caring staff and effective psychiatrist.
• Another found the inpatient program for adult mental health beneficial, highlighting compassionate care from specific staff members, despite criticism of a psychiatrist.
• Herrington Recovery Center was commended for excellent care for dual diagnosis patients, with acknowledgment of occasional challenges.
• Some reviewers had good experiences in their youth, mentioning that the environment was nice or helpful at the time.

Negative Experiences:

• Several reviewers criticized the facility for repetitive and ineffective treatment methods, lack of personalized care, and insensitive staff behavior.
• Complaints about the eating disorder area included restrictive policies, lack of outdoor access, and insensitive treatment by staff.
• One individual highlighted the lack of accessibility and a negative, cliquey environment in the FOCUS program.
• Issues with dietary accommodations and lost personal items were mentioned, alongside a general lack of care and professionalism.
• Some reviewers expressed frustration with administrative runarounds, lack of transparency, and long wait times for admission.

Mixed Feedback:

• Experiences varied widely, with some finding certain programs or staff members helpful while others faced significant challenges and felt their needs were not adequately addressed.

Overall:

Reviews of the facility are mixed, with some individuals reporting life-changing positive experiences, particularly in specialized programs like Nashotah and Herrington Recovery Center. However, many others describe negative experiences characterized by ineffective treatment, insensitive staff, and administrative difficulties. Prospective patients and their families are advised to carefully consider these varied experiences.