Rocky Mountain Care - Cottage On Vine

The reviews for Rocky Mountain on Vine present a mixed picture of the facility, with experiences ranging from highly positive to deeply concerning.

• One review describes the facility as grim and worn out, with overcrowded rooms and inadequate care, leading to the decision to move their loved one home for private PT.
• Another review praises the care and attention their mother received, highlighting the exceptional kindness of the staff and the relief it brings to family members.
• Several reviews express gratitude for the staff's efforts in facilitating communication with loved ones who are unable to use the phone independently.
• Contrastingly, a distressing account details a lack of communication and care leading up to a resident's death, calling for an investigation into the facility's practices.
• Complaints about inadequate care, including unaddressed bedsores and insufficient dietary provisions, are mentioned, alongside issues with facility maintenance and professionalism.
• Some reviews note the kindness and dedication of certain staff members, yet also highlight problems with disrespect and inconsistency in care.
• Positive experiences from staff members describe the residents as great to work with and commend the caring nature of fellow CNAs.
• Concerns are raised about the facility's cleanliness, room sharing arrangements, and the handling of medications and dietary restrictions.
• Issues with billing and payment for services rendered by external companies are also mentioned, suggesting administrative problems.

In summary, while some reviews highlight caring staff and positive experiences, others raise serious concerns about the quality of care, facility conditions, and administrative practices at Rocky Mountain on Vine.