Rocky Mountain Assisted Living

Positive Reviews:

• Residents experience uplifted spirits and personalized care, with staff ensuring participation in daily activities and medication adherence.
• Highly accommodating staff and management, providing a caring and clean environment for long-term stays.
• Customized care plans exceeding expectations, with a home-like environment that encourages resident engagement and offers high-quality, homemade meals.
• Consistent positive dialogue between management and families, highlighting a hands-on approach to care.
• Exceptional care noted, with staff genuinely caring about residents.
• Management and staff praised for their genuine care and efforts in making transitions smooth for new residents.
• Outstanding team recognized for going above and beyond in resident care.

Negative Reviews:

• Concerns about inadequately trained caregivers and management prioritizing business over quality care, including issues with medication management and facility cleanliness.
• Reports of neglect, such as unaddressed soiled bedding and delayed medical attention, alongside issues with visitation rights and contract disputes.
• Some reviews indicate a discrepancy between the facility's appearance and the actual quality of care provided.

Mixed Feedback:

• While some reviews praise the facility for its care and environment, others raise serious concerns about staff training and management practices.
• A potential resident noted the facility's appeal but ultimately chose another option due to location constraints.