Rocky Hollow Lake House

Reviews for Rocky Hollow Lake House show a mix of experiences and opinions. Some reviewers express serious concerns about the facility, including allegations of neglect, unprofessional behavior by the owner's son, and issues with cleanliness and safety. One reviewer, who claims to have worked there, describes a lack of care from the owners and staff, instances of resident mistreatment, and poor food quality. They strongly advise against placing loved ones in this facility.

On the other hand, several reviews highlight positive aspects of Rocky Hollow Lake House. Some visitors and family members were impressed by the cleanliness, the size and homeliness of the rooms, and the friendly and helpful staff. The outdoor area, including a gazebo and lawn, was particularly appreciated, as were the facility's efforts to create a home-like atmosphere with pets and regular music sessions. The memory care section received praise for its cleanliness and the absence of unpleasant odors commonly associated with such facilities.

However, other reviews raise concerns about the facility's suitability for certain residents, particularly those in need of assisted living rather than memory care. Some felt the facility was more like a nursing home and not adequately equipped for residents transitioning from independent living. Concerns were also voiced about the facility's design, the quality of the rooms, and the level of staff knowledge regarding health concerns.

Overall, the reviews suggest a facility with both commendable qualities and significant areas for improvement. Potential clients and their families are advised to carefully consider these mixed reviews and conduct thorough personal assessments before making a decision.