📞 Call for pricing and availability: (800) 780-8101

Rock River Health Care

707 West Riverside Boulevard, Rockford, IL 61103

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(815) 877-5752

Estimated Pricing

Studio
Estimated $6,473

Price Comparison

  • Average City Price: $6,918
  • Average State Price: $8,401
  • Average National Price: $7,508


  • Rock River Health Care Description

    Rock River Health Care is a community that offers nursing care and is located in the town of Loves Park, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.9 out of 10 making it the 31st highest rated community in the city out of 34 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Rockford


    Community Reviews

    6.1
    Rock River Health Care
    Based on My Caring Plan's proprietary scoring, including 27 reviews across the web

    Ranking

  • Ranking in City: 29 out of 34 communities in Rockford
  • Ranking in State: 1275 out of 1473 communities in IL
  • Facility and Grounds A

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers praise the great care and staff, recommending the facility to family and friends.
    • Staff is described as treating residents with kindness, respect, and empathy, contributing significantly to their recovery and well-being.
    • The activity department, especially bingo, and the third shift nursing department receive specific commendations for their excellent care.
    • Several reviewers highlight the facility's success in managing diabetes, providing effective therapy, and offering excellent wound care.
    • During the pandemic, the facility is commended for keeping COVID-19 cases to a minimum and ensuring residents had proper PPE.
    • The cleanliness of the place, quality of food, and the friendliness of the staff are noted positively, especially for rehab and dialysis services.
    • Some staff members are highlighted for going above and beyond in their care, making residents feel safe and at home.

    Negative Reviews:

    • One reviewer reported catching COVID-19 during their stay.
    • Several reviews describe the facility as unfriendly, disgusting, and gross, with one mentioning a bed bug infestation.
    • Complaints about the facility include poor front desk service, lack of compassion from staff, and inadequate upkeep, particularly on the upper level which is described as smelling of urine and feces.
    • There are reports of staff not being readily available, uncooperative behavior, and personal items getting stolen or lost.
    • One reviewer claims a post praising the facility was written by a staff member under false pretenses, mentioning intimidation by some staff and unsanitary conditions on the second floor.

    Mixed Reviews:

    • While some reviews highlight the facility's beautiful location and good food, they also mention the need for more activities for residents and better availability of staff.
    • There's a call for improved communication among staff to better help the residents.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Assistance with activities of daily living

    Rehabilitation

    Specialized care

    24-hour skilled nursing care

    Case management

    Primary care


    Services

    Short-term stays

    Caregiver


    Activities

    Recreational activities


    Dining

    Snacks

    Nutritional support



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 5
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Jan. 1, 1995
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 130
    Total current residents: 73
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 12
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $40125


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-15 2022-08-19 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-08-15 2022-08-19 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-08-15 2022-08-19 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2022-08-15 2022-08-19 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-08-15 2022-08-19 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-15 2022-08-19 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2022-08-15 2022-08-19 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-08-15 2022-08-19 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-08-15 2022-08-19 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-08-15 2022-08-19 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2021-06-01 2021-06-03 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2021-06-01 2021-06-03 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2021-06-01 2021-06-03 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2021-06-01 2021-06-03 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2021-06-01 2021-06-03 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-06-01 2021-06-03 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-06-01 2021-06-03 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2021-06-01 2021-06-03 E Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2021-06-01 2021-06-03 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-06-01 2021-06-03 E Smoke Deficiencies Provide properly protected cooking facilities.
    2021-06-01 2021-06-03 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2021-06-01 2021-06-03 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-06-01 2021-06-03 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-06-01 2021-06-03 E Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2021-06-01 2021-06-03 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2021-06-01 2021-06-03 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-10-22 2019-11-14 F Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2019-10-22 2019-11-14 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2019-10-22 2019-11-14 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2019-10-22 2019-11-14 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-10-22 2019-11-14 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-10-22 2019-11-14 E Construction Deficiencies Meet other general requirements.
    2019-10-22 2019-11-14 E Construction Deficiencies Use approved construction type or materials.
    2019-10-22 2019-11-14 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-10-22 2019-11-14 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2019-10-22 2019-11-14 E Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2019-10-22 2019-11-14 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-10-22 2019-11-14 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-10-22 2019-11-14 E Smoke Deficiencies Provide properly protected cooking facilities.
    2019-10-22 2019-11-14 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-10-22 2019-11-14 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-10-22 2019-11-14 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-10-22 2019-11-14 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-10-22 2019-11-14 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-10-22 2019-11-14 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-10-22 2019-11-14 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-10-22 2019-11-14 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-10-22 2019-11-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-10-22 2019-11-14 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2019-10-22 2019-11-14 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-10-22 2019-11-14 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-10-22 2019-11-14 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-08 2023-02-16 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    2023-01-25 2023-02-02 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-12-28 2023-01-05 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-12-28 2023-01-05 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-12-28 2023-01-05 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-12-28 2023-01-05 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-12-28 2023-01-05 F Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2022-11-09 2022-11-17 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-10-03 2022-10-07 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-08-10 2022-08-25 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-08-10 2022-08-25 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-08-10 2022-08-25 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-08-10 2022-08-25 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2022-07-19 2022-07-28 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-07-19 2022-07-28 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-06-08 2022-06-14 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-09-23 2021-09-29 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-05-14 2021-06-01 C Resident Rights Deficiencies Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    2021-05-14 2021-06-01 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-05-14 2021-06-01 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2021-05-14 2021-06-01 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-05-14 2021-06-01 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-05-14 2021-06-01 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-05-14 2021-06-01 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-05-14 2021-06-01 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-05-14 2021-06-01 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-05-14 2021-06-01 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-05-14 2021-06-01 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-05-14 2021-06-01 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-05-14 2021-06-01 J Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-09 2020-12-22 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-11-18 2020-11-30 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-11 2021-03-18 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-10-19 2020-10-20 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-10-24 2019-11-08 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-10-24 2019-11-08 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-10-24 2019-11-08 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-10-24 2019-11-08 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-10-24 2019-11-08 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-10-24 2019-11-08 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-10-24 2019-11-08 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-10-24 2019-11-08 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-10-24 2019-11-08 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-10-24 2019-11-08 E Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-10-24 2019-11-08 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-10-24 2019-11-08 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-10-24 2019-11-08 F Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2020-11-18 $6,500
    2020-12-09 $13,000
    2021-05-14 $20,625
    2021-05-14 $31,730

    What is in the Neighborhood

    General Area Overview
    • The closest city is Loves Park which is 0.7 miles away and has a population of 23,455 (small town).
    • The average income is $46,471, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 23
      • Average Temperature: 50.2
      • Day Breakdown: The area gets 134 days of rain, 43 days of snow and 186 days of sun
      • Precipitation: 1.3 inches a year

    Demographic Overview
    • The median age is 36.3 years old, high compared to other cities.
    • 5.96% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 12.27% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 18% Black or African-American, 16% Hispanic or Latino, and 60% White.

    Health and Safety Overview
    • The crime rate is 9.41 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.37 incidents per 100 people
      • Property Crime: 4.81 incidents per 100 people
      • Drug-Related Crime: 0.33 incidents per 100 people
    • The average life expectancy in zip code is 76.31 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 228.0, Moderate Days 45.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Save-A-Lot
    0.2 miles away
    ALDI
    0.6 miles away
    Schnucks
    1.5 miles away
    Walmart Supercenter
    2.0 miles away
    Ole Saltys
    2.2 miles away

    Transportation

    CN Rockford Depot
    3.8 miles away

    Bus Stations

    Rockton and Halsted
    1.4 miles away
    RMTD Downtown Station
    3.3 miles away
    East State Street Stop
    4.0 miles away
    Rock Valley Community College Bus Stop
    4.1 miles away
    Roxbury & State
    4.7 miles away

    Banks

    Chase
    0.3 miles away
    PNC Bank
    0.7 miles away
    U.S. Bank
    0.8 miles away
    Northwest Bank of Rockford
    1.0 miles away
    Blackhawk Bank
    1.4 miles away

    Hospitals

    Mercyhealth Hospital–Rockton Avenue
    1.7 miles away
    Swedish-American Hospital
    3.4 miles away
    Heart Hospital at Swedish American Hospital
    3.6 miles away
    Saint Anthony Medical Center
    4.4 miles away
    MercyHealth - Riverside Medical Center
    5.7 miles away

    Pharmacies

    CVS Pharmacy
    0.4 miles away
    Walgreens
    0.5 miles away
    Schnucks Pharmacy
    3.9 miles away
    Apria Healthcare
    4.8 miles away
    Meijer Pharmacy
    5.2 miles away

    Dentists

    Dental Office
    1.0 miles away
    Orthodontic Experts
    3.5 miles away
    Mulford Dental
    3.7 miles away
    Oates Dental
    3.7 miles away
    Machesney Park Family Dental
    4.0 miles away

    Parks

    Martin Park
    0.2 miles away
    The Oaks Park
    0.3 miles away
    Sportscore I - Veteran's Memorial
    0.5 miles away
    Collins Park
    0.5 miles away
    Wantz Park
    0.9 miles away

    None Found

    Shopping

    North Town Mall
    0.1 miles away
    Alpine Plaza
    6.5 miles away
    Yorksire Square
    6.6 miles away
    Colony Plaza
    6.7 miles away
    Cherryvale Mall
    6.8 miles away

    Culture

    Sinnissippi Park Band Shell
    2.4 miles away
    Harry and Della Burpee Art Gallery
    2.8 miles away
    Coronado Performing Arts Center
    3.1 miles away
    Studio Theater
    3.9 miles away
    Starlight Theatre
    4.0 miles away

    Restaurants

    Swedish Pancake House
    0.3 miles away
    Joe's Casa Di Amici
    0.3 miles away
    Alvarez Mexican Restaurant
    0.3 miles away
    Pizza Hut
    0.4 miles away
    Ojeda's
    0.6 miles away

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    Google map of Rock River Health Care

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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