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Rock River Health Care
707 West Riverside Boulevard, Rockford, IL 61103
For Pricing & Availability
(800) 780-8101To Reach a Resident
(815) 877-5752Estimated Pricing
Price Comparison
Rock River Health Care Description
Rock River Health Care is a community that offers nursing care and is located in the town of Loves Park, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.9 out of 10 making it the 31st highest rated community in the city out of 34 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rockford
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the great care and staff, recommending the facility to family and friends.
- Staff is described as treating residents with kindness, respect, and empathy, contributing significantly to their recovery and well-being.
- The activity department, especially bingo, and the third shift nursing department receive specific commendations for their excellent care.
- Several reviewers highlight the facility's success in managing diabetes, providing effective therapy, and offering excellent wound care.
- During the pandemic, the facility is commended for keeping COVID-19 cases to a minimum and ensuring residents had proper PPE.
- The cleanliness of the place, quality of food, and the friendliness of the staff are noted positively, especially for rehab and dialysis services.
- Some staff members are highlighted for going above and beyond in their care, making residents feel safe and at home.
Negative Reviews:
- One reviewer reported catching COVID-19 during their stay.
- Several reviews describe the facility as unfriendly, disgusting, and gross, with one mentioning a bed bug infestation.
- Complaints about the facility include poor front desk service, lack of compassion from staff, and inadequate upkeep, particularly on the upper level which is described as smelling of urine and feces.
- There are reports of staff not being readily available, uncooperative behavior, and personal items getting stolen or lost.
- One reviewer claims a post praising the facility was written by a staff member under false pretenses, mentioning intimidation by some staff and unsanitary conditions on the second floor.
Mixed Reviews:
- While some reviews highlight the facility's beautiful location and good food, they also mention the need for more activities for residents and better availability of staff.
- There's a call for improved communication among staff to better help the residents.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
5
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Jan. 1, 1995
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 130
Total current residents: 73
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 12
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $40125
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-08-15 | 2022-08-19 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
2022-08-15 | 2022-08-19 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2022-08-15 | 2022-08-19 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
2022-08-15 | 2022-08-19 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
2022-08-15 | 2022-08-19 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2022-08-15 | 2022-08-19 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
2022-08-15 | 2022-08-19 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2022-08-15 | 2022-08-19 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2022-08-15 | 2022-08-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
2022-08-15 | 2022-08-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2021-06-01 | 2021-06-03 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
2021-06-01 | 2021-06-03 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
2021-06-01 | 2021-06-03 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
2021-06-01 | 2021-06-03 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
2021-06-01 | 2021-06-03 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2021-06-01 | 2021-06-03 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
2021-06-01 | 2021-06-03 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
2021-06-01 | 2021-06-03 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
2021-06-01 | 2021-06-03 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2021-06-01 | 2021-06-03 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
2021-06-01 | 2021-06-03 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2021-06-01 | 2021-06-03 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
2021-06-01 | 2021-06-03 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2021-06-01 | 2021-06-03 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
2021-06-01 | 2021-06-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
2021-06-01 | 2021-06-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2019-10-22 | 2019-11-14 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
2019-10-22 | 2019-11-14 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
2019-10-22 | 2019-11-14 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
2019-10-22 | 2019-11-14 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
2019-10-22 | 2019-11-14 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2019-10-22 | 2019-11-14 | E | Construction Deficiencies | Meet other general requirements. |
2019-10-22 | 2019-11-14 | E | Construction Deficiencies | Use approved construction type or materials. |
2019-10-22 | 2019-11-14 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
2019-10-22 | 2019-11-14 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
2019-10-22 | 2019-11-14 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
2019-10-22 | 2019-11-14 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
2019-10-22 | 2019-11-14 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2019-10-22 | 2019-11-14 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
2019-10-22 | 2019-11-14 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2019-10-22 | 2019-11-14 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
2019-10-22 | 2019-11-14 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2019-10-22 | 2019-11-14 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2019-10-22 | 2019-11-14 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2019-10-22 | 2019-11-14 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2019-10-22 | 2019-11-14 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2019-10-22 | 2019-11-14 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
2019-10-22 | 2019-11-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-10-22 | 2019-11-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
2019-10-22 | 2019-11-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2019-10-22 | 2019-11-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2019-10-22 | 2019-11-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-02-08 | 2023-02-16 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
2023-01-25 | 2023-02-02 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2022-12-28 | 2023-01-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2022-12-28 | 2023-01-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2022-12-28 | 2023-01-05 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2022-12-28 | 2023-01-05 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2022-12-28 | 2023-01-05 | F | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
2022-11-09 | 2022-11-17 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
2022-10-03 | 2022-10-07 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2022-08-10 | 2022-08-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2022-08-10 | 2022-08-25 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-08-10 | 2022-08-25 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2022-08-10 | 2022-08-25 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
2022-07-19 | 2022-07-28 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2022-07-19 | 2022-07-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2022-06-08 | 2022-06-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2021-09-23 | 2021-09-29 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2021-05-14 | 2021-06-01 | C | Resident Rights Deficiencies | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. |
2021-05-14 | 2021-06-01 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2021-05-14 | 2021-06-01 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
2021-05-14 | 2021-06-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2021-05-14 | 2021-06-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2021-05-14 | 2021-06-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2021-05-14 | 2021-06-01 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
2021-05-14 | 2021-06-01 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2021-05-14 | 2021-06-01 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2021-05-14 | 2021-06-01 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2021-05-14 | 2021-06-01 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2021-05-14 | 2021-06-01 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2021-05-14 | 2021-06-01 | J | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2020-12-09 | 2020-12-22 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2020-11-18 | 2020-11-30 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2021-03-11 | 2021-03-18 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2020-10-19 | 2020-10-20 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2019-10-24 | 2019-11-08 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2019-10-24 | 2019-11-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2019-10-24 | 2019-11-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2019-10-24 | 2019-11-08 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2019-10-24 | 2019-11-08 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2019-10-24 | 2019-11-08 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
2019-10-24 | 2019-11-08 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2019-10-24 | 2019-11-08 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2019-10-24 | 2019-11-08 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2019-10-24 | 2019-11-08 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
2019-10-24 | 2019-11-08 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-10-24 | 2019-11-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2019-10-24 | 2019-11-08 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
Fine Date | Fine Amount |
---|---|
2020-11-18 | $6,500 |
2020-12-09 | $13,000 |
2021-05-14 | $20,625 |
2021-05-14 | $31,730 |
What is in the Neighborhood
- The closest city is Loves Park which is 0.7 miles away and has a population of 23,455 (small town).
- The average income is $46,471, which is very low compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 23
- Average Temperature: 50.2
- Day Breakdown: The area gets 134 days of rain, 43 days of snow and 186 days of sun
- Precipitation: 1.3 inches a year
- The median age is 36.3 years old, high compared to other cities.
- 5.96% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 12.27% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 18% Black or African-American, 16% Hispanic or Latino, and 60% White.
- The crime rate is 9.41 per 100 people which is very high compared to other cities.
- Violent Crime: 3.37 incidents per 100 people
- Property Crime: 4.81 incidents per 100 people
- Drug-Related Crime: 0.33 incidents per 100 people
- The average life expectancy in zip code is 76.31 years old, which is low compared to other zip codes.
- Air Quality: Good Days 228.0, Moderate Days 45.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Save-A-Lot
0.2 miles awayALDI
0.6 miles awaySchnucks
1.5 miles awayWalmart Supercenter
2.0 miles awayOle Saltys
2.2 miles awayTransportation
CN Rockford Depot
3.8 miles awayBus Stations
Rockton and Halsted
1.4 miles awayRMTD Downtown Station
3.3 miles awayEast State Street Stop
4.0 miles awayRock Valley Community College Bus Stop
4.1 miles awayRoxbury & State
4.7 miles awayBanks
Chase
0.3 miles awayPNC Bank
0.7 miles awayU.S. Bank
0.8 miles awayNorthwest Bank of Rockford
1.0 miles awayBlackhawk Bank
1.4 miles awayHospitals
Mercyhealth Hospital–Rockton Avenue
1.7 miles awaySwedish-American Hospital
3.4 miles awayHeart Hospital at Swedish American Hospital
3.6 miles awaySaint Anthony Medical Center
4.4 miles awayMercyHealth - Riverside Medical Center
5.7 miles awayPharmacies
CVS Pharmacy
0.4 miles awayWalgreens
0.5 miles awaySchnucks Pharmacy
3.9 miles awayApria Healthcare
4.8 miles awayMeijer Pharmacy
5.2 miles awayDentists
Dental Office
1.0 miles awayOrthodontic Experts
3.5 miles awayMulford Dental
3.7 miles awayOates Dental
3.7 miles awayMachesney Park Family Dental
4.0 miles awayParks
Martin Park
0.2 miles awayThe Oaks Park
0.3 miles awaySportscore I - Veteran's Memorial
0.5 miles awayCollins Park
0.5 miles awayWantz Park
0.9 miles awayNone Found
Shopping
North Town Mall
0.1 miles awayAlpine Plaza
6.5 miles awayYorksire Square
6.6 miles awayColony Plaza
6.7 miles awayCherryvale Mall
6.8 miles awayCulture
Sinnissippi Park Band Shell
2.4 miles awayHarry and Della Burpee Art Gallery
2.8 miles awayCoronado Performing Arts Center
3.1 miles awayStudio Theater
3.9 miles awayStarlight Theatre
4.0 miles awayRestaurants
Swedish Pancake House
0.3 miles awayJoe's Casa Di Amici
0.3 miles awayAlvarez Mexican Restaurant
0.3 miles awayPizza Hut
0.4 miles awayOjeda's
0.6 miles awayGet exact pricing & check availability
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