Rock Creek Manor

Positive Reviews:

• The property, Songbird, offers breathtaking views, especially of the mountains, and maintains high cleanliness standards. The staff, including tour guides, are helpful and knowledgeable.
• Residents receive detailed attention, and the facility boasts a COVID-free environment. The community is described as caring, with residents feeling happy and loved.
• Rock Creek Manor is praised for its serene environment, beautiful pastures, well-designed buildings, and grounds. The staff is commended for their excellent care.
• The staff, including nurses and caregivers at Rock Creek, are highly regarded for their dedication and care.
• Another facility is noted for its beautiful setting, caring, and attentive staff, making it highly recommended by reviewers.
• The environment is celebrated for its cleanliness, good meals, and the happiness of the residents. Management is accessible and responsive, contributing to a positive living experience.

Critical Reviews:

• One facility is criticized for its lack of dietary accommodations, such as low sodium or low sugar options, which is a concern for residents with specific health needs.
• Another review expresses dissatisfaction with the handling of contractual obligations following a resident's passing, highlighting concerns about the facility's focus on financial policies over compassionate care.