📞 Call for pricing and availability: (800) 780-8101
Rochester Health Services West
2215 Highway 52 North, Rochester, MN 55901
For Pricing & Availability
(800) 780-8101To Reach a Resident
(507) 288-1818Estimated Pricing
Price Comparison
Rochester Health Services West Description
Rochester Health Services West is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is about 2.0 miles outside Rochester, Minnesota. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7 out of 10 making it the 22nd highest rated community in the city out of 24 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Rochester
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Rochester
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rochester
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Rochester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- One family member experienced rapid decline during short-term physical rehab, citing neglect in basic care and intimidation by staff.
- Another review describes the facility as sad, smelly, and depressing.
- A former patient criticized the poor staff ratio, lack of proper care, and serious medical oversights leading to severe health issues.
- Concerns were raised about a resident's nutrition being ignored, leading to a fatal outcome.
- Complaints about the facility being dirty, unorganized, and having rude staff were mentioned by a former employee.
Mixed Reviews:
- Some staff were described as nice and helpful, but the facility was criticized for its cleanliness and maintenance.
- Another review praised the staff's caring and attentive nature but highlighted the facility's understaffing issues.
Positive Reviews:
- Several reviews praised the staff for truly caring about the residents and providing enjoyable activities.
- Visitors and residents noted the hospitality, helpful staff, and the quality of care provided.
- One review highlighted a positive change in perspective, praising the hardworking staff and considering long-term stay.
- Comments on the facility being clean, with staff going above and beyond for residents and their families, were also mentioned.
- Positive interactions with friendly and dedicated staff were a common theme in favorable reviews.
Reviews
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1986
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 48
Total current residents: 29
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 4
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $266840
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-20 | 2022-05-20 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-04-20 | 2022-05-20 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-04-20 | 2022-05-20 | B | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-04-20 | 2022-06-01 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-04-20 | 2022-05-20 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-04-20 | 2022-05-20 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-04-20 | 2022-05-20 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-04-20 | 2022-05-20 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-04-20 | 2022-05-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-01-22 | 2020-02-29 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-01-22 | 2020-02-29 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-22 | 2020-02-29 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-01-22 | 2020-02-29 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-12-13 | 2019-01-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-12-13 | 2018-12-24 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-12-13 | 2019-01-21 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-12-13 | 2019-01-11 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-12-13 | 2019-01-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-12-13 | 2019-01-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-02 | 2022-12-05 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-27 | 2022-06-02 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-04-27 | 2022-06-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-04-27 | 2022-06-02 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-04-27 | 2022-06-02 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-04-27 | 2022-06-02 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-04-27 | 2022-06-02 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-04-27 | 2022-06-02 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-27 | 2022-06-02 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2022-04-27 | 2022-06-02 | K | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-27 | 2022-06-02 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-11-04 | 2021-12-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-08-26 | 2021-09-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-01-24 | 2020-02-29 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-01-24 | 2020-02-29 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2020-01-24 | 2020-02-29 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2020-01-24 | 2020-02-29 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-01-24 | 2020-02-29 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2020-01-24 | 2020-02-29 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-01-24 | 2020-02-29 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2020-01-24 | 2020-02-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-01-24 | 2020-02-29 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-01-24 | 2020-03-05 | F | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2020-01-24 | 2020-02-29 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2021-07-14 | 2021-08-12 | J | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-12-13 | 2019-01-21 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2018-12-13 | 2019-01-21 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2018-12-13 | 2019-01-21 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2018-12-13 | 2019-01-21 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-12-13 | 2019-01-21 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-12-13 | 2019-01-21 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-12-13 | 2019-01-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-12-13 | 2019-01-21 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-12-13 | 2019-01-21 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-12-13 | 2019-01-21 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2018-12-13 | 2019-01-21 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2018-12-13 | 2019-01-21 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-12-13 | 2019-01-21 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-12-13 | 2019-01-21 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2018-12-13 | 2019-01-21 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-07-12 | $650 |
| 2021-07-14 | $108,675 |
| 2022-04-27 | $157,515 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-04-27 | 5 |
What is in the Neighborhood
- The closest city is Rochester which is 2.0 miles away and has a population of 112,225 (small city).
- The average income is $71,003, which is high compared to other zip codes.
- Weather
- High Temperature: 72
- Low Temperature: 16
- Average Temperature: 46.2
- Day Breakdown: The area gets 128 days of rain, 70 days of snow and 165 days of sun
- Precipitation: 2.1 inches a year
- The median age is 35.0 years old, average compared to other cities.
- 6.14% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 15.83% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 8% Asian, 7% Black or African-American, 5% Hispanic or Latino, and 77% White.
- The crime rate is 4.35 per 100 people which is high compared to other cities.
- Violent Crime: 0.75 incidents per 100 people
- Property Crime: 2.45 incidents per 100 people
- Drug-Related Crime: 0.48 incidents per 100 people
- The average life expectancy in zip code is 81.3 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 161.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
The Nutrition Shop
0.6 miles awayHy-Vee
1.3 miles awayCostco
1.3 miles awaySuper Target
1.3 miles awayALDI
1.4 miles awayNone Found
Bus Stations
41st St NW w-bound @ West River Pkwy NW
1.5 miles awayN Broadway Ave & 13th St NW
1.6 miles awayN Broadway Ave & 12th St NE
1.6 miles awayN Broadway Ave & 11th St NW
1.6 miles awayN Broadway Ave & 10th St NE
1.7 miles awayBanks
Minnesota First
0.6 miles awayPremier Bank
1.1 miles awayBank of America
1.1 miles awayWells Fargo
1.3 miles awayAssociated Bank
1.4 miles awayHospitals
Mayo Clinic Saint Marys Campus
1.8 miles awayMayo Eugenio Litta Children's Hospital
1.9 miles awayMayo Clinic Hospital Methodist Campus
1.9 miles awayMayo Family Clinic Northeast
2.7 miles awayOlmsted Medical Center
2.8 miles awayPharmacies
CVS Pharmacy
1.2 miles awayHy-Vee Pharmacy
1.3 miles awayWalgreens
1.4 miles awayHunt Drug
1.6 miles awayHy-Vee HealthMarket Rx
2.8 miles awayDentists
Zumbro View Dental
1.3 miles awayLakeside Dentistry
1.6 miles awayLakewood Dental
1.7 miles awayGentling Dental Care
1.7 miles awayBroadway Dental Care
1.7 miles awayParks
Northgate Park
0.2 miles awayWoodside Park
0.3 miles awayElton Hills Park
0.4 miles awayNachreiner Park
0.4 miles awayCrescent Park
0.5 miles awayNone Found
Shopping
Valhalla Center
1.1 miles awayMarketplace Plaza (East Bldg)
1.1 miles awayFormer Target
1.1 miles awayCedarwood Plaza
1.3 miles awayNorthbrook Shopping Center
1.4 miles awayCulture
Rochester Civic Theatre
2.3 miles awayRochester Art Center
2.4 miles awayOxbow Amphitheatre
8.4 miles awayRestaurants
Pizza Hut
0.1 miles awayWong's Cafe
0.5 miles awayDos Amigos II
0.5 miles awayGodfather's Pizza
0.6 miles awayJohn Hardy's BBQ
0.9 miles awayGet exact pricing & check availability
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