Robbins Supportive Living

Positive Reviews:

• Several reviews highlight the helpful and friendly staff, with specific praise for Donna Gray, described as wonderful, helpful, and a people person.
• Robbins Supportive Living is commended for its clean facilities, great customer service, and resident-centered care.
• The administration and team at Robbins Supportive Living are described as top-notch, compassionate, and caring.
• One resident appreciates the facility for promoting independence and providing assistance with benefits, medication, and personal needs.
• An employee expresses satisfaction with the work environment, citing a friendly atmosphere and continuous improvements based on feedback.

Negative Reviews:

• One review mentions a lack of care for a resident, with only one nurse being commended.
• Management issues are highlighted, including dishonesty about a resident's well-being and inappropriate handling of a situation where a resident was attacked.
• Complaints about the activities being boring, late, or poorly organized, alongside criticisms of small rooms and inadequate help.
• One resident feels the rent charged is not justified by the services provided, despite recent improvements in food quality.

Mixed Reviews:

• A resident acknowledges both good and bad aspects of living at the facility but appreciates the nice staff and proximity to family.