RiverWoods

Positive Reviews:

• Staff excellence and fabulous food highlighted, with notable medical oversight ensuring resident safety and care.
• Observations of a beautiful facility with friendly staff and heartwarming interactions between staff and residents.
• Comprehensive care and a variety of on-campus activities aimed at enhancing residents' wellbeing in a welcoming environment.
• Long-term residents express extreme satisfaction with the community, amenities, and the familial relationship with staff.
• Appreciation for the spacious, well-maintained campus and the vibrant, friendly community.
• Comfort and enjoyment in the variety of physical and mental activities available to residents.
• Positive first-hand account of the transition to Riverwoods, highlighting the impressive facilities, staff, and resident engagement.
• Contentment and happiness of a resident in Memory Care, emphasizing the quality of life and activities.

Negative Reviews:

• Isolation and lack of communication among residents mentioned.
• Experience of being ignored by staff at the check-in area, suggesting a need for improved customer service.
• Detailed critique of declining quality in amenities, services, and overall resident satisfaction, with a focus on perceived mismanagement and cost-cutting measures.
• Food quality and dining experience criticized by a visitor.

Mixed Reviews:

• General appreciation for the facility and community, but food quality noted as a downside.