📞 Call for pricing and availability: (800) 780-8101

Riverwood Center

2802 Parental Home Road, Jacksonville, FL 32216

Memory Care Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(904) 721-0088

Estimated Pricing

Studio
Estimated $5,031

Price Comparison

  • Average City Price: $5,230
  • Average State Price: $4,755
  • Average National Price: $5,673


  • Riverwood Center Description

    Riverwood Center is a community that offers memory care, nursing care, respite care and rehabilitation and is about 5.5 miles outside Jacksonville, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 8.8 out of 10 making it the 22nd highest rated community in the city out of 89 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Jacksonville

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Jacksonville


    Community Reviews

    8.7
    Riverwood Center
    Based on My Caring Plan's proprietary scoring, including 75 reviews across the web

    Ranking

  • Ranking in City: 29 out of 90 communities in Jacksonville
  • Ranking in State: 826 out of 2240 communities in FL
  • Activities B

    Facility and Grounds B

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Staff described as very nice, helpful, and friendly across multiple reviews.
    • Facilities noted for being clean and well-maintained.
    • High marks for customer service and staff engagement with residents.
    • Appreciation for COVID-19 safety measures, including instant testing.
    • Several reviews highlight the care and empathy provided by the staff during challenging times.
    • Specific staff members mentioned for going above and beyond in their care and service.
    • Facility aesthetics and cleanliness received praise, along with the involvement of the administrator.

    Negative Feedback:

    • One review contained racially insensitive comments and was generally negative about the staff composition.
    • Concerns about communication issues, particularly in reaching staff via phone.
    • Some reviews expressed dissatisfaction with the level of care and management response to issues.
    • One review mentioned a lack of adequate supplies, such as diapers, and issues with laundry service.
    • A few reviews strongly advise against placing loved ones in the facility, citing poor experiences.

    Mixed Feedback:

    • Visitation time restrictions due to COVID-19 were understood but still a point of contention for some.
    • While some reviews praised the staff's responsiveness to issues, others felt improvements were needed in management and staff availability.

    Overall:

    The majority of reviews highlight a caring and dedicated staff, clean facilities, and a positive environment for residents. However, there are concerns regarding communication, supply management, and specific negative experiences that potential clients may want to consider.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Palliative Care

    Short-Term Rehabilitation

    Respite Care

    Long-Term Care

    Post-Acute Care

    Physical, Occupational and Speech Therapies


    Services

    Specialty Programs


    Activities

    Daily Activities

    Recreational Activities


    Community Amenities

    Housekeeping and Laundry Services

    Library

    Medical Center


    Room Amenities

    Telephone

    Wi-Fi

    Cable Television


    Dining

    Fine Dining Program

    Bar



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: March 20, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 240
    Total current residents: 212
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $23075


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-01 2023-03-02 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-06-16 2021-07-17 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-06-20 2019-07-20 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-06-20 2019-07-20 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-24 2023-02-21 J Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2023-01-24 2023-02-21 J Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2023-02-02 2023-03-02 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2023-02-02 2023-03-02 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-02-02 2023-03-02 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-02-02 2023-03-02 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-02-02 2023-03-02 F Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2023-02-02 2023-03-02 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-02-02 2023-03-02 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-05-02 2022-05-23 C Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2022-07-21 2022-08-10 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-04-18 2022-05-23 F Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2022-02-18 2022-04-05 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-02-18 2022-04-05 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-06-17 2021-07-17 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-06-17 2021-07-17 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-06-17 2021-07-17 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-06-17 2021-07-17 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-06-17 2021-07-17 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-06-17 2021-07-17 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-06-17 2021-07-17 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-06-17 2021-07-17 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-10-08 2020-11-08 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-06-20 2019-07-20 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Fines

    Fine Date Fine Amount
    2019-11-26 $8,193
    2023-01-24 $8,554
    2023-01-24 $14,521

    What is in the Neighborhood

    General Area Overview
    • The closest city is Jacksonville which is 5.5 miles away and has a population of 868,031 (medium sized city).
    • The average income is $51,062, which is low compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 58
      • Average Temperature: 74.6
      • Day Breakdown: The area gets 194 days of rain and 170 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 35.7 years old, average compared to other cities.
    • 8.69% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 9.87% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 29% Black or African-American, 8% Hispanic or Latino, and 56% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 75.77 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 127.0, Moderate Days 55.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    European Mix Grocery Market
    0.7 miles away
    Taungzalat Asian Market
    0.7 miles away
    Hala's Mideast Eatery and Market
    0.7 miles away
    Walmart Supercenter
    1.8 miles away
    La Grand Parada - Food Store
    1.8 miles away

    None Found

    Bus Stations

    8
    1.3 miles away
    50
    1.5 miles away
    33
    2.1 miles away
    Southside/Beach
    2.3 miles away
    Arlington Road
    3.7 miles away

    Banks

    Wells Fargo
    1.5 miles away
    121 Financial Credit Union
    2.1 miles away
    Alive Credit Union
    2.3 miles away
    TD Bank
    2.4 miles away
    Chase
    3.6 miles away

    Hospitals

    Memorial Hospital
    0.9 miles away
    Wekiva Springs Center
    1.1 miles away
    Ten Broeck Hospital Jacksonville
    1.1 miles away
    Brooks Rehabilitation Hospital
    1.2 miles away
    Saint Vincent’s Medical Center Southside
    1.4 miles away

    Pharmacies

    CVS Pharmacy
    0.7 miles away
    Halliday's & Koivisto's Pharmacy
    0.8 miles away
    Health Mart & Compounding Pharmacy
    2.6 miles away
    Walgreens
    4.1 miles away
    CVS
    4.4 miles away

    Dentists

    Aspen Dental
    3.8 miles away
    Greenberg Dental and Orthodontics
    4.4 miles away
    Five Points Dental
    6.0 miles away
    Kernan Dental Care
    6.3 miles away
    Medure Dental
    6.9 miles away

    Parks

    Drew Park
    0.1 miles away
    Victoria Park
    0.3 miles away
    Curtis Lovelace Park
    0.4 miles away
    Wurn Park
    0.6 miles away
    Touchton Road Park
    1.3 miles away

    None Found

    Shopping

    Orange Park Mall
    10.4 miles away

    Culture

    Metropolitan Park Stage
    4.1 miles away
    Amphitheater
    4.1 miles away
    Theatre Jacksonville
    4.2 miles away
    Daily's Place
    4.2 miles away
    Andrew A. Robinson Jr. Theater
    5.1 miles away

    Restaurants

    China Dragon
    0.7 miles away
    Samwon Garden Korean BBQ
    0.7 miles away
    Karam's Mediterranean Grill
    0.7 miles away
    School Canteen
    1.2 miles away
    Sushi & Sub
    1.4 miles away

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    Google map of Riverwood Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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