Riverview Village Senior Living

Positive Reviews:

• Many reviewers find the facility beautiful, with friendly and caring staff, and a lovely family environment.
• Residents are reported to be happy and comfortable, enjoying a variety of activities and good food.
• Some reviewers, including a resident, praise the cleanliness, roominess, and the respectful treatment they receive.
• Positive changes in management and staff have been noted, with improvements in care and facility culture.
• Staff members, including those in the dietary and activities departments, are commended for their dedication and kindness.

Negative Reviews:

• Several reviews criticize the facility for neglect, poor cleanliness, and a lack of genuine care from the staff.
• There are reports of residents being neglected, including a severe incident where a resident was left outside overnight.
• Some reviewers express dissatisfaction with the management and suggest that positive reviews are manipulated.
• Concerns about staffing levels and the need for more staff members to ensure better care.

Mixed Feedback:

• While some reviews highlight a positive culture and responsive management, others describe a very different experience of neglect and mismanagement.
• The facility is described as both clean and poorly maintained in different reviews, indicating varying experiences.
• Activities and staff engagement with residents are praised, yet there are also calls for improvements in care and oversight.

Conclusion:

Riverview Senior Living Community receives a mix of reviews, with many praising its environment, staff, and resident care, while others raise serious concerns about neglect and management. Prospective residents and their families may want to consider these varied experiences when making a decision.