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Riverstreet Manor
440 North River St, Wilkes-Barre, PA 18702
For Pricing & Availability
(800) 780-8101To Reach a Resident
(570) 825-5611Estimated Pricing
Price Comparison
Riverstreet Manor Description
Riverstreet Manor is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Wilkes-Barre, Pennsylvania and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 8.9 out of 10 making it the 3rd highest rated community in the city out of 17 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Wilkes-Barre
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Wilkes-Barre
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers highlight the friendliness and professionalism of the staff, noting that their family members are treated with respect and care.
- Several comments praise the cleanliness and organization of the facility, as well as the attention to safety precautions during the pandemic.
- Some visitors and family members appreciate the pleasant atmosphere, helpful staff, and the overall happiness and contentment of the residents.
- Specific staff members are mentioned for their exceptional care and empathy, contributing positively to the residents' experiences.
- The facility's efforts in maintaining nutritional meals and beautiful grounds are acknowledged.
- Activities and engagement for residents are noted as positive aspects, with staff working together to create a happy environment.
Negative Reviews:
- There are complaints about staff rudeness, particularly over the phone, and a lack of follow-through on requests and complaints.
- One review mentions a severe lack of care, including not addressing basic needs like dental care and dietary requests, and reports of neglect and unkind treatment towards a bedridden resident.
- Concerns are raised about the professionalism and attitude of some staff members, with allegations of internal conflicts and disregard for resident dietary needs and allergies.
- Some reviewers express dissatisfaction with the nursing and staffing attitude, suggesting an unprofessional environment.
Mixed Feedback:
While many reviews praise the staff's care and the facility's cleanliness and organization, there are significant concerns about neglect, unprofessional behavior, and lack of responsiveness to resident needs and family requests. The positive experiences of some residents contrast sharply with the negative experiences of others, indicating variability in the quality of care and service provided.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: March 5, 1985
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 122
Total current residents: 108
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 11
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-14 | 2022-10-18 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-09-14 | 2022-10-18 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-09-14 | 2022-10-18 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-09-14 | 2022-10-18 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-11-02 | 2021-12-14 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-11-02 | 2021-12-14 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-11-02 | 2021-12-14 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-11-02 | 2021-12-14 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-11-02 | 2021-12-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-01-19 | 2021-02-23 | C | Construction Deficiencies | Meet other general requirements. |
| 2021-01-19 | 2021-02-23 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-01-19 | 2021-02-23 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-08-24 | $7,283 |
What is in the Neighborhood
- The closest city is Wilkes-Barre which is 0.8 miles away and has a population of 40,780 (mid sized town).
- The average income is $46,366, which is very low compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 28
- Average Temperature: 51.7
- Day Breakdown: The area gets 160 days of rain, 44 days of snow and 160 days of sun
- Precipitation: 1.3 inches a year
- The average life expectancy in zip code is 76.53 years old, which is low compared to other zip codes.
- Air Quality: Good Days 113.0, Moderate Days 4.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.7 miles awayGenoa Wholesale Foods
1.1 miles awaySchiel's Family Market
1.1 miles awayIndia Bazar
1.2 miles awayPrice Chopper
1.2 miles awayNone Found
Bus Stations
Mountain Top/Wilkes-Barre Park and Ride Lot LCTA Bus Stop
2.2 miles awayNanticoke Park and Ride Lot LCTA Bus Stop
4.4 miles awayFlixBus Scranton
14.4 miles awayBanks
Wells Fargo
0.6 miles awayNBT
0.8 miles awayFNCB
0.8 miles awayPNC Bank
0.8 miles awayLuzerne Bank
0.9 miles awayHospitals
Wilkes-Barre General Hospital
0.2 miles awayFirst Hospital
1.3 miles awayGeisinger South Wilkes-Barre
2.2 miles awayGeisinger Wyoming Valley Medical Center
3.1 miles awayMercy Special Care Hospital
8.0 miles awayPharmacies
Pierce Drugs
0.7 miles awayRite Aid
0.9 miles awayAPS Pharmacy
1.2 miles awayWalgreens
1.3 miles awayCVS Pharmacy
1.4 miles awayDentists
Frank A Berman
0.6 miles awayDental Office
0.9 miles awayFrederick Dental
1.0 miles awayMark Miscavage, DMD
1.1 miles awayGerald F. Perry, DDS
1.2 miles awayParks
Madison/Flood Park
0.3 miles awayChurch Street Park
0.5 miles awayHamilton Park
0.6 miles awayWilkes-Barre River Common
0.6 miles awayFrances Slocum Playground
0.6 miles awayNone Found
Shopping
Wyoming Valley Mall Food Court
1.5 miles awayWyoming Valley Mall
1.5 miles awayBirney Mall
12.0 miles awayThe Marketplace at Steamtown
14.9 miles awayViewmont Mall
17.9 miles awayCulture
Little Theatre of Wilkes-Barre
0.3 miles awayArts Center of Wilkes-Barre
0.4 miles awayArt 'n Vino
0.5 miles awayF.M. Kirby Center for the Performing Arts
0.9 miles awayDorothy Dickson Darte Center for the Performing Arts
1.2 miles awayRestaurants
Antonio's Pizza
0.1 miles awayGolden Star
0.1 miles awayPupuseria Salvadoreña
0.2 miles awayBedwick Foods
0.3 miles awayJasmine
0.4 miles awayGet exact pricing & check availability
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Disclaimer
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