📞 Call for pricing and availability: (800) 780-8101
Riverside Nursing Centre
415 Friant Street, Grand Haven, MI 49417
For Pricing & Availability
(800) 780-8101To Reach a Resident
(616) 842-4120Estimated Pricing
Price Comparison
Riverside Nursing Centre Description
Riverside Nursing Centre is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Grand Haven, Michigan. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.1 out of 10 making it the 5th highest rated community in the city out of 7 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Grand Haven
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Grand Haven
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the caring and wonderful staff at Riverside, highlighting their compassion and dedication to providing personalized care and service to residents.
- Several comments commend the small facility for creating a family/friend environment, making residents feel comfortable and at home.
- Professionals in the senior care industry recommend Riverside for its positive outcomes and professional, understanding team, particularly noting the excellent work of the admissions/marketing team and the rehab team.
- Family members express gratitude for the genuine, loving care provided to their loved ones, stating that the staff's efforts far exceeded their expectations.
Negative Reviews:
- Some reviews report serious concerns about neglect, including residents being left in soiled clothes, not being fed properly, and not receiving necessary medical care.
- There are complaints about insufficient staffing levels, leading to delayed or inadequate assistance for residents, including helping them with mobility and personal care.
- One review mentions a resident developing a severe bedsore due to lack of care, highlighting a case of medical negligence.
- Concerns about the facility's condition and the need for updates were also mentioned, alongside a specific complaint about the competency of a nursing aide.
Mixed Feedback:
- While many reviews highlight the excellent care and staff, there are significant concerns about neglect, abuse, and inadequate medical attention that need to be addressed.
- The facility is praised for its small size and homey feel, but there are calls for improvements in facility conditions and staff training.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Aug. 1, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 34
Total current residents: 28
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 19
Number of
substantiated complaints: 16
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $126480
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-12 | 2023-01-17 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-12-12 | 2023-01-17 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-12 | 2023-01-17 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2022-12-12 | 2023-01-17 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-10-03 | 2019-10-04 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-10-03 | 2019-10-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-14 | 2023-01-20 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-12-14 | 2023-01-20 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-12-14 | 2023-01-20 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-12-14 | 2023-01-20 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2022-12-14 | 2023-01-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-12-14 | 2023-01-20 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-12-14 | 2023-01-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2022-12-14 | 2023-01-20 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-12-14 | 2023-01-20 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-12-14 | 2023-01-20 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-14 | 2023-01-20 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-12-14 | 2023-01-20 | E | Nursing and Physician Services Deficiencies | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| 2022-12-14 | 2023-01-20 | F | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-12-14 | 2023-01-20 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-12-14 | 2023-01-20 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-12-14 | 2023-01-20 | C | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-12-14 | 2023-01-20 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-12-14 | 2023-01-20 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-06-28 | 2022-07-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-06-23 | 2022-06-11 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-18 | 2022-04-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2022-04-18 | 2022-04-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-10-29 | 2021-12-02 | J | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2021-10-29 | 2021-12-02 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2021-10-29 | 2021-12-02 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-10-29 | 2021-12-02 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-10-29 | 2021-12-02 | D | Resident Rights Deficiencies | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| 2021-10-29 | 2021-12-02 | E | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-10-29 | 2021-12-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-10-29 | 2021-12-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-10-29 | 2021-12-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-10-29 | 2021-12-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-10-29 | 2021-12-02 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2021-10-29 | 2021-12-02 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-10-29 | 2021-12-02 | J | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-10-29 | 2021-12-02 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-10-29 | 2021-12-02 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-10-29 | 2021-12-02 | J | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-10-29 | 2021-12-02 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-10-29 | 2021-12-02 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-10-29 | 2021-12-02 | I | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2021-10-29 | 2021-12-02 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-03 | 2021-01-06 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-03 | 2021-01-06 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2020-09-10 | 2020-10-16 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-09-10 | 2020-10-16 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-09-10 | 2020-10-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting. |
| 2020-09-10 | 2020-10-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-09-10 | 2020-10-16 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-08-21 | 2020-09-23 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2020-08-21 | 2020-09-23 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-10-04 | 2019-10-25 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-12-03 | $10,000 |
| 2021-10-29 | $142,930 |
| 2021-10-29 | $92,905 |
| 2021-12-20 | $650 |
| 2022-06-28 | $22,925 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2017-08-09 | 36 |
| 2019-11-14 | 31 |
| 2021-10-29 | 2 |
What is in the Neighborhood
- The closest city is Grand Haven which is 1.5 miles away and has a population of 11,062 (small town).
- The average income is $76,191, which is high compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 27
- Average Temperature: 49.6
- Day Breakdown: The area gets 143 days of rain, 59 days of snow and 161 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 3.69 per 100 people which is average compared to other cities.
- Violent Crime: 1.19 incidents per 100 people
- Property Crime: 1.84 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
- The average life expectancy in zip code is 80.97 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 103.0, Moderate Days 41.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
D&W
1.2 miles awayMeijer
1.4 miles awayWalmart Supercenter
1.7 miles awayGrand Haven Vinegar and Oil
1.7 miles awayOrchard Markets
2.0 miles awayTransportation
Lake Express
12.1 miles awayMuskegon Ferry Terminal
12.1 miles awayCoopersville Marne Railway
13.4 miles awayHolland
19.1 miles awayTimbertown Station
20.1 miles awayNone Found
Banks
PNC Bank
1.2 miles awayChase
1.3 miles awayCommunity Shores
6.2 miles awayFifth Third Bank
6.9 miles awayHuntington Bank
9.5 miles awayHospitals
North Ottawa Community Hospital
1.5 miles awayMercy Health Mercy Campus
10.2 miles awayMercy Health Hackley Campus
11.4 miles awaySpectrum Health Zeeland Community Hospital
19.4 miles awayHolland Hospital
19.9 miles awayPharmacies
Walgreens
1.2 miles awayRite Aid
1.6 miles awayMercy Heath Pharmacy Glenside
11.0 miles awayCVS Pharmacy
12.3 miles awayHometown Pharmacy
14.8 miles awayDentists
Infinity Dental
1.3 miles awayDental Dreams
10.2 miles awayTerry Dental
11.1 miles awayBlue Water Dentistry
22.5 miles awayParks
Klempel Park
0.1 miles awaySluka Park
0.2 miles awayEastern Park
0.2 miles awayBolt Park
0.3 miles awayMercury Park
0.6 miles awayNone Found
Shopping
The Lakes Mall
6.3 miles awayPark Row Mall
9.9 miles awayThe Shops at Westshore
17.5 miles awayCulture
Hilt Building
12.5 miles awayFrauenthal Center for the Performing Arts
12.5 miles awayAmphitheater
15.0 miles awayHolland Community Theatre
19.0 miles awayKnickerbocker Theater
19.1 miles awayRestaurants
Clover Bar
0.3 miles awayFricano's
0.6 miles awayRay's Drive In
1.1 miles awayArturo's Tacos
1.2 miles awayScrib's Pizza
1.2 miles awayGet exact pricing & check availability
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