Riverside Inn At Fossil Creek Memory Care Community

Positive Reviews:

• Many reviewers praise the excellent care and management at Riverside Inn at Fossil Creek, highlighting the dedication of staff during challenging times such as the COVID-19 pandemic.
• Staff members, including those in leadership positions, are frequently mentioned for their professionalism, caring nature, and the positive impact they have on residents and their families.
• The facility is commended for its cleanliness, beautiful design, and the variety of activities available to residents, contributing to a vibrant community atmosphere.
• Several reviews note the high-quality food and the special efforts of the kitchen staff to prepare meals with love and attention to detail.
• Family members of residents express gratitude for the improvement in their loved ones' well-being since moving to Riverside, mentioning increased social participation and overall happiness.

Negative Reviews:

• A few reviews express dissatisfaction with aspects of care, including medication management and personal belongings going missing. Concerns about staff responsiveness and management oversight were also mentioned.
• One reviewer criticized the facility for being understaffed and having poor management, while another had a negative experience with the staff's honesty and the use of medication.

Mixed Reviews:

• While most reviews are positive, highlighting the caring staff, excellent management, and quality of life for residents, a few reviews raise concerns about specific issues that impacted their experience.
• Some reviewers had initial concerns or minor issues but still found the staff to be caring and attentive, working to resolve any problems.

Overall, Riverside Inn at Fossil Creek receives high praise for its staff, care quality, and community atmosphere, with a few areas noted for improvement.