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Riverside Health Care Center
5100 West St Nw, Covington, GA 30014
For Pricing & Availability
(800) 780-8101To Reach a Resident
(770) 787-0211Estimated Pricing
Price Comparison
Riverside Health Care Center Description
Riverside Health Care Center is a very large 159 bed community that offers assisted living and nursing care and is located in the town of Covington, Georgia. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Covington
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Covington
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Riverside Healthcare facility present a mixed picture, with several reviewers praising the dedication and care provided by the staff, while others express serious concerns about the facility's operations and treatment of residents.
- Many reviewers commend the facility for its excellent staff and the quality of care provided, highlighting the dedication and professionalism of nurses, administrative staff, and the leadership team. They describe the environment as caring and focused on the well-being of patients and residents, especially those in the Memory Care Unit.
- Employees of Riverside Healthcare have expressed pride in their work, emphasizing the hard work and dedication of the team, especially during challenging times like the COVID-19 pandemic. They note the facility's commitment to continuous improvement and training.
- However, there are serious allegations and complaints about the facility, including a reported incident involving a resident's death under suspicious circumstances, claims of neglect, understaffing, and unprofessional behavior by some staff members. Concerns about the facility's responsiveness to emergencies, resident treatment, and overall management have been raised.
- Some reviews describe negative experiences with the care provided, mentioning issues such as delayed or inadequate responses to patient needs, lack of respect and appreciation for staff, and overall dissatisfaction with the facility's environment and operations.
- Despite the criticisms, some family members of residents have reported positive experiences, noting that their loved ones receive excellent care and that the staff keeps them well-informed about their family member's condition.
In summary, while Riverside Healthcare has been praised for its caring staff and dedication to resident well-being, there are significant concerns about management, staffing levels, and the quality of care in some areas. Prospective residents and employees are encouraged to carefully consider these reviews and conduct thorough research.
Reviews
There are currently no reviews that were left on My Caring Plan
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: June 1, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 159
Total current residents: 140
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 7
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $443757
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-30 | 2023-03-16 | F | Miscellaneous Deficiencies | Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency. |
| 2020-02-11 | 2020-03-29 | E | Egress Deficiencies | Install proper backup exit lighting. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-19 | 2023-03-22 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-01-19 | 2023-03-22 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-01-19 | 2023-03-22 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-01-19 | 2023-03-22 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-01-19 | 2023-03-22 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-01-19 | 2023-03-22 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-01-19 | 2023-03-22 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2023-01-19 | 2023-03-22 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-01-19 | 2023-03-22 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-01-19 | 2023-03-22 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-01-19 | 2023-03-22 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-01-19 | 2023-03-22 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2023-01-19 | 2023-03-22 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-01-19 | 2023-03-22 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2023-01-19 | 2023-03-22 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2023-01-19 | 2023-03-22 | F | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2023-01-19 | 2023-03-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-10-23 | 2021-11-15 | J | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2021-10-23 | 2021-11-15 | J | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-10-23 | 2021-11-15 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-10-23 | 2021-11-15 | J | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2020-02-13 | 2020-03-29 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2020-02-13 | 2020-03-29 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-02-13 | 2020-03-29 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2020-02-13 | 2020-03-29 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-02-13 | 2020-03-29 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-08-20 | 2020-10-07 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-20 | 2020-10-07 | F | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2020-12-17 | 2020-12-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-08-16 | 2018-09-30 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-08-16 | 2018-09-30 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-08-16 | 2018-09-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-08-16 | 2018-09-30 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-08-16 | 2018-09-30 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-08-16 | 2018-09-30 | F | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-08-20 | $425,070 |
| 2020-12-17 | $3,296 |
| 2021-10-23 | $14,508 |
| 2021-10-23 | $14,741 |
| 2022-01-03 | $650 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-08-20 | 45 |
What is in the Neighborhood
- The closest city is Covington which is 0.7 miles away and has a population of 13,916 (small town).
- The average income is $53,994, which is low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 46
- Average Temperature: 66.5
- Day Breakdown: The area gets 182 days of rain, 2 days of snow and 179 days of sun
- Precipitation: 3.0 inches a year
- The crime rate is 8.28 per 100 people which is very high compared to other cities.
- Violent Crime: 2.29 incidents per 100 people
- Property Crime: 4.58 incidents per 100 people
- Drug-Related Crime: 0.39 incidents per 100 people
- The average life expectancy in zip code is 75.76 years old, which is very low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Kroger
0.4 miles awayIngles
0.7 miles awayWalmart Supercenter
2.1 miles awayAldi
2.3 miles awaybells grocery
3.0 miles awayNone Found
Bus Stations
GA-20 / Waterside Dr SE
8.5 miles awayGA-20 / Honey Creek Rd
8.5 miles awayBanks
Synovus Bank
0.4 miles awayBB&T
0.4 miles awayWells Fargo
8.5 miles awayPinnacle Bank
9.3 miles awayBank of America
10.0 miles awayHospitals
Piedmont Newton Hospital
1.0 miles awayRockdale Medical Center
9.2 miles awayPiedmont Walton Hospital
14.8 miles awayRidgeview Institute – Monroe
14.9 miles awayDeKalb Medical Hillandale
17.5 miles awayPharmacies
Kroger Pharmacy
0.4 miles awayCVS
0.9 miles awayWalgreens
8.9 miles awayRite Aid
15.3 miles awayWalmart Pharmacy
16.4 miles awayDentists
Creative Dentistry of Covington
0.8 miles awayKoch Orthodontics
15.6 miles awayEastside Dentistry
19.3 miles awayStone Mountain Dental
22.2 miles awayLilburn Smilemaker Dental Center
22.2 miles awayParks
Covington
0.5 miles awayFloyd Street Historic District
0.9 miles awayBaker Field Park
0.9 miles awayOxford Historic District
1.1 miles awaySprings Park
1.2 miles awayPlaces of Worship
First Baptist Church
22.3 miles awayStone Mountain Methodist Church
22.5 miles awayShopping
Mall at Stonecrest
14.5 miles awayWESLEY CHAPEL CROSSING
21.2 miles awayCROWE’S CROSSING
21.7 miles awayLilburn Plaza
22.2 miles awayLAWRENCEVILLE COMMONS
24.5 miles awayCulture
The Sketching Pad
9.7 miles awayAmphitheatre
13.5 miles away4-D Experience Theater
21.4 miles awayART Station
22.3 miles awayThe Art Box
23.2 miles awayRestaurants
LongHorn Steakhouse
0.3 miles awayWaffle House
0.4 miles awayMystic Grill
0.7 miles awayOff the Square
0.7 miles awayCity Pharmacy
0.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of GA. It is a very large-sized community with 159 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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