River Roads Manor Senior Apartments

Positive Experiences:

• Residents welcomed a new member with a birthday song, creating a sense of home and community.
• Many residents report a pleasant experience, highlighting the friendliness of both staff and residents, and the quick resolution of maintenance issues.
• Some residents appreciate the amenities, such as the on-site beauty shop, and the overall tranquil, quiet, and clean environment.
• Staff, including property managers and maintenance personnel, are commended for their coordination, responsiveness, and courteousness.

Negative Experiences:

• Some visitors and residents express disappointment with the upkeep of the property, mentioning unclean carpets and elevators, and a lack of maintenance response.
• There are reports of unfulfilled maintenance promises, such as the non-replacement of a vanity, leading to dissatisfaction despite the friendly community.
• Communication issues are noted, with some individuals unable to get in touch with staff or enter the building for visits.
• Concerns about the property manager's attitude and responsiveness, especially in handling significant issues like apartment flooding, are raised.

Overall:

The community is generally described as friendly and family-oriented, with many residents enjoying their time there. However, there are significant concerns regarding maintenance, cleanliness, and management responsiveness that potential residents should consider.