River Ridge At Avon

Residents and their families have shared overwhelmingly positive experiences at River Ridge of Avon, highlighting the exceptional care, attention to detail, and the warm, welcoming community atmosphere. Over the years, both the traditional living and Memory Care sections have received commendations for their professionalism and the genuine kindness shown by the staff. Special mention was made of the Harbor Mind and Memory unit for their respectful and caring approach.

The facility has been praised for its responsiveness, with the nursing staff quickly addressing calls and emails, and for developing personalized care plans. The varied activities, even in the face of COVID-19 restrictions, have kept residents engaged and happy. The quality of meals and the cleanliness of the facilities have also been points of high satisfaction among residents and their families.

During the pandemic, River Ridge has been commended for its rigorous safety measures and creative solutions to keep residents safe and connected with their families, including the use of virtual meetings and FaceTime. The management's communication has been invaluable, providing regular updates and being readily available for discussions.

However, there was a mention of staffing issues and a need for improvement in patient encouragement and communication. Despite this, the community's efforts to create a small-town feel where everyone knows each other's names have been appreciated.

Special events like Thanksgiving dinners and the personal touches provided to new residents, such as welcome baskets and assistance with settling in, have made significant positive impressions. The dedication of the staff, from management to maintenance, has been noted for their willingness to go above and beyond in assisting residents and their families.

In summary, River Ridge of Avon stands out for its caring staff, excellent facilities, and the strong sense of community it fosters among residents and their families, making it a highly recommended senior living option.