River Oaks Apartments

Positive Reviews:

• Many residents appreciate the helpful management and responsive maintenance team, highlighting individuals like Tiffany, Cheryl, and Raul for their hard work and professionalism.
• The complex is praised for its beautiful landscaping, nice amenities (pool, spa, tennis court), and overall cleanliness.
• Residents feel welcomed and at home, with some noting the community's efforts to create a sense of belonging, even during challenging times like the pandemic.
• The location is considered great, and the addition of security patrols has been positively received.
• Some reviews mention the affordability of living in town without high rent costs.

Negative Reviews:

• There are complaints about frequent water shutoffs due to leakage and issues with car security, including thefts from assigned parking spots.
• Some residents have experienced problems with the pool and jacuzzi being closed for repairs or not working, and concerns about cleanliness and maintenance responsiveness.
• One review mentions the lack of identifying markings on buildings, making navigation difficult for visitors like delivery drivers.
• Concerns about security are prevalent, with reports of unauthorized access to the premises and personal property being tampered with or stolen.

Mixed Reviews:

• While many reviews praise the staff and maintenance team, there are contrasting experiences regarding the management's handling of security and maintenance issues.
• The community's efforts to engage residents during the pandemic were appreciated, but some still express a desire for improvements in amenities and security measures.

Suggestions:

• Residents recommend opportunities for charging electric vehicles.
• Prospective renters are advised to consider month-to-month leasing options due to concerns about security and maintenance.