River Grove Memory Care

Positive Reviews:

• The staff and administration are praised for being wonderful, caring, and having great insight into exceptional elder care.
• Highlighted as a top-notch place for Memory Care with phenomenal clinical and support staff.
• Personal experiences describe the facility as wonderful, with private rooms, caring staff, and well-kept grounds. Immediate responses to requests and concerns are noted.
• Specific staff members are mentioned for their amazing care and kindness towards residents.
• Supportive work environment for employees, with management and caregiving staff described as amazing, compassionate, and willing to go above and beyond.
• Professionalism and helpfulness in understanding and managing the transition to memory care are commended.
• The community is described as beautiful, with quaint cottages and friendly staff, providing a positive environment for memory care.

Negative Reviews:

• A former employee expressed dissatisfaction with the management and workplace environment, citing issues with bullying, lack of action on reports, and mental health concerns.
• Criticism of the company's care for residents and workers, with specific staff members mentioned as focusing on money over genuine care. Complaints include overworking staff, underpayment, and poor communication.

Mixed Reviews:

• While some reviews highlight the facility's supportive and caring environment, others point out management and staff issues, suggesting a need for prospective residents and employees to consider both positive and negative feedback.