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River Crossing Of St Charles

850 Dunham Rd, St Charles, IL 60174

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(630) 443-4400

Estimated Pricing

Studio
Estimated $7,385

Price Comparison

  • Average City Price: $7,385
  • Average State Price: $6,348
  • Average National Price: $5,673

    • River Crossing Of St Charles Description

    River Crossing Of St Charles is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of St. Charles, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 8 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in St Charles

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in St Charles

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in St Charles

    Community Reviews

    7.5
    River Crossing Of St Charles
    Based on My Caring Plan's proprietary scoring, including 52 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in St Charles
  • Ranking in State: 1008 out of 1473 communities in IL

    • Food and Dining D

    Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of the senior living facility present a mixed but largely positive picture. Many reviewers praise the compassionate, capable staff and the clean, well-maintained environment. Several testimonials highlight the excellent care provided to residents, including attentive and professional staff, engaging activities, and significant improvements in staffing and facilities over the years. The facility has been noted for its dedication to resident care, with a focus on rehabilitation and long-term care that has left many families and residents satisfied.

    Specific compliments include the facility's cleanliness, the friendly and helpful nature of the staff, and the quality of the rehabilitation services. The administration team is commended for their involvement and support, and the facility's efforts to keep residents stimulated and engaged through activities are appreciated. The facility has also been recognized for its hardworking and dedicated team, with some reviewers having personal connections as employees or having family members who have received care there.

    However, there are some negative reviews as well, with criticisms focusing on issues such as insufficient holiday decorations, concerns about under-staffing, and a few reports of neglect or inadequate care. One review specifically mentions a lack of proper feeding for a patient, suggesting negligence. Another negative review mentions an incident involving accusations of fraud and poor food quality. Despite these criticisms, the majority of feedback is positive, with many reviewers willing to recommend the facility to others based on their experiences.

    Overall, while there are areas for improvement, the facility is generally regarded as a caring and professional environment for senior living, rehabilitation, and end-of-life care. The staff's friendliness and the facility's cleanliness are consistently praised, making it a recommended choice for many families seeking care for their loved ones.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Specialized Orthopedic Rehabilitation

    Cardiac Rehabilitation

    Stroke Rehabilitation

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Activities

    Recreational Activities

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: June 30, 1999
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 109
    Total current residents: 93
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 26
    Number of payment denials: 2
    Number of fines: 4
    Total cost of fines: $60042

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-07 2023-02-14 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2023-02-07 2023-02-14 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-02-07 2023-02-14 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2023-02-07 2023-02-14 E Smoke Deficiencies Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    2023-02-07 2023-02-14 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2023-02-07 2023-02-14 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-02-07 2023-02-14 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2023-02-07 2023-02-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-09-15 2021-10-06 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2021-09-15 2021-10-06 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-09-15 2021-10-06 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-09-15 2021-10-06 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-09-15 2021-10-06 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-09-15 2021-10-06 E Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2021-09-15 2021-10-06 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-09-15 2021-10-06 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-09-15 2021-10-06 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-09-15 2021-10-06 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-09-15 2021-10-06 E Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2021-09-15 2021-10-06 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-09-15 2021-10-06 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-09-15 2021-10-06 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Develop a communication plan.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Establish methods for sharing information.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2020-01-08 2020-01-27 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2020-01-08 2020-01-27 E Smoke Deficiencies Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    2020-01-08 2020-01-27 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-01-08 2020-01-27 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-01-08 2020-01-27 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2020-01-08 2020-01-27 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-08 2020-01-27 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-21 2023-05-26 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-05-21 2023-05-26 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2023-05-12 2023-05-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-05-12 2023-05-19 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2023-05-12 2023-05-19 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2023-05-12 2023-05-19 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-05-12 2023-05-19 D Nutrition and Dietary Deficiencies Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    2023-04-21 2023-04-25 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-01-25 2023-02-08 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-01-25 2023-02-08 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2023-01-25 2023-02-08 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-01-25 2023-02-08 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-01-25 2023-02-08 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-01-25 2023-02-08 G Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-01-25 2023-02-08 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-01-25 2023-02-08 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2023-01-25 2023-02-08 D Administration Deficiencies Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    2023-01-25 2023-02-08 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-01-05 2022-01-20 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-09-02 2021-09-10 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-09-02 2021-09-10 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-08-25 2021-09-10 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-08-25 2021-09-10 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-08-16 2021-09-10 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-08-16 2021-09-10 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-16 2021-09-10 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-08-16 2021-09-10 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-09-09 2021-10-06 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-09-09 2021-10-06 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2021-09-09 2021-10-06 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-09-09 2021-10-06 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-09-09 2021-10-06 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-09-09 2021-10-06 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-09-09 2021-10-06 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-09-09 2021-10-06 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-09-09 2021-10-06 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-09-09 2021-10-06 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-09-09 2021-10-06 F Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2021-09-09 2021-10-06 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-09-09 2021-10-06 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-09 2021-10-06 F Environmental Deficiencies Keep all essential equipment working safely.
    2021-05-01 2021-05-01 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2021-03-30 2021-04-30 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-03-30 2021-04-22 G Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2021-02-02 2021-03-05 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-01-22 2021-03-05 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-01-22 2021-03-05 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-17 2020-09-10 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-12-19 2020-01-17 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-12-19 2020-01-17 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-12-19 2020-01-17 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-12-19 2020-01-17 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Fines

    Fine Date Fine Amount
    2017-09-07 $13,000
    2019-05-01 $7,296
    2019-05-01 $1,749
    2019-12-19 $9,952
    2021-03-30 $28,412
    2021-03-30 $43,710
    2021-08-16 $10,000
    2021-08-16 $6,500
    2021-11-22 $650
    2023-01-25 $24,480

    Denials

    Denial Date Payment Denial Days
    2021-03-30 7
    2021-08-16 25

    What is in the Neighborhood

    General Area Overview
    • The closest city is St. Charles which is 1.5 miles away and has a population of 32,974 (mid sized town).
    • The average income is $111,366, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 25
      • Average Temperature: 52.3
      • Day Breakdown: The area gets 134 days of rain, 38 days of snow and 191 days of sun
      • Precipitation: 1.1 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 80.26 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 180.0, Moderate Days 48.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Jewel-Osco
    0.5 miles away
    Walmart Supercenter
    1.1 miles away
    Blue Goose Market
    1.9 miles away
    Aldi
    2.6 miles away
    Costco
    3.2 miles away

    Transportation

    Geneva
    3.4 miles away

    Bus Stations

    State & 5th Street
    3.0 miles away
    3rd Street & James
    3.0 miles away
    Randall & Main NB
    3.0 miles away
    Randall & Main SB
    3.1 miles away
    State & Williamsburg
    3.2 miles away

    Banks

    First American Bank
    0.5 miles away
    West Suburban Bank
    0.5 miles away
    BMO Harris Bank
    1.1 miles away
    PNC Bank
    1.1 miles away
    U.S. Bank
    1.1 miles away

    Hospitals

    Northwestern Medicine Delnor Hospital
    3.9 miles away
    Elgin Mental Health Center
    6.0 miles away
    Northwestern Medicine Central DuPage Hospital
    7.4 miles away
    Presence Saint Joseph Hospital
    7.7 miles away
    Streamwood Behavioral Healthcare System
    8.8 miles away

    Pharmacies

    Walgreens
    0.4 miles away
    CVS Pharmacy
    2.6 miles away
    Walmart Pharmacy
    7.7 miles away

    Dentists

    Mason, Faith & Hoscheit DDS, Ltd.
    0.3 miles away
    Dr. Timothy Sheehan DDS
    0.9 miles away
    VioletXreek Family Dentistry
    6.2 miles away
    Sutton Lake Dental Care
    7.2 miles away
    Streamwood Smiles
    8.3 miles away

    Parks

    Fox Chase Park
    0.2 miles away
    Surrey Hill Park
    0.5 miles away
    St. Charles
    0.7 miles away
    Hunt Club Park
    0.8 miles away
    Kingswood-Charlemagne Park
    0.8 miles away

    Places of Worship

    BAPS SwamiNarayan Sanstha Temple
    4.2 miles away

    Shopping

    Charlestowne Mall
    0.6 miles away
    Sunset Center
    7.0 miles away
    Chicago Premium Outlets
    8.5 miles away
    Stratford Square Mall
    8.6 miles away
    The Milk Pail
    10.4 miles away

    Culture

    Arcada Theater
    1.7 miles away
    Gallery 200
    4.9 miles away
    Ramsey Auditorium
    6.2 miles away
    Hawk's Bluff Amphitheatre
    6.8 miles away
    Hemmens Cultural Center
    7.8 miles away

    Restaurants

    Sweet Tomatoes
    0.4 miles away
    On The Border
    0.6 miles away
    Cooper’s Hawk - Winery & Restaurant
    0.7 miles away
    Giordano's Pizzeria
    0.7 miles away
    Mother’s Pancake House
    0.8 miles away

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    Google map of River Crossing Of St Charles

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