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River Crossing Of Alton
3490 Humbert Road, Alton, IL 62002
For Pricing & Availability
(800) 780-8101To Reach a Resident
(618) 465-2626Estimated Pricing
Price Comparison
River Crossing Of Alton Description
River Crossing Of Alton is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Upper Alton, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.5 out of 10 making it the 5th highest rated community in the city out of 6 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Alton
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Alton
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Alton
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, with some residents and their families expressing satisfaction and others voicing serious concerns.
- Positive feedback highlights the caring and quick-to-help nature of the nurses and CNAs, with management changes and issue resolution being noted as beneficial.
- Several reviewers praised the facility for its cleanliness, spacious rooms, and the quality of care provided by front-line workers, especially for short-term rehab.
- Some family members noted the facility as the best among others, mentioning the friendliness and helpfulness of the staff during visits.
- Concerns were raised about the decline in patient care quality, with reports of theft, neglect in daily living assistance, and inadequate response to medical needs.
- There were alarming accounts of residents being left without essential services, such as broken call lights, delayed medication, and lack of proper hygiene care.
- One particularly distressing review detailed a resident's severe decline in health due to negligence, leading to hospitalization and end-of-life care after being transferred from the facility.
- Criticism was also directed at the management, especially after a corporate takeover, with claims of staff layoffs, prioritization of profit over patient care, and incentivized positive reviews.
- Despite the criticisms, some reviews acknowledged the efforts of certain staff members and the overall positive impact they had on residents' lives.
In summary, while there are instances of commendable care and dedicated staff, significant concerns about management practices, staff behavior, and patient care quality need to be addressed.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: June 12, 1989
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 180
Total current residents: 142
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 50
Number of payment denials: 1
Number of fines: 8
Total cost of fines: $143769
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-25 | 2023-03-08 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-01-25 | 2023-03-08 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-01-25 | 2023-03-08 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-01-25 | 2023-03-08 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-01-25 | 2023-03-08 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-01-25 | 2023-03-08 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-01-25 | 2023-03-08 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-01-25 | 2023-03-08 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2023-01-25 | 2023-03-08 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-01-25 | 2023-03-08 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-01-25 | 2023-03-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-01-25 | 2023-03-08 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2023-01-25 | 2023-03-08 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-02-23 | 2022-03-14 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-02-23 | 2022-03-14 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-02-23 | 2022-03-14 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-02-23 | 2022-03-21 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2022-02-23 | 2022-03-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-09-03 | 2020-10-03 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2020-09-03 | 2020-10-03 | F | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2020-09-03 | 2020-10-03 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2020-09-03 | 2020-10-03 | F | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2020-09-03 | 2020-10-03 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2020-09-03 | 2020-10-03 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2020-09-03 | 2020-10-03 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-09-03 | 2020-10-03 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2020-09-03 | 2020-10-03 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-09-03 | 2020-10-03 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2020-09-03 | 2020-10-03 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2020-09-03 | 2020-10-03 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-09-03 | 2020-10-03 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-09-03 | 2020-10-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-31 | 2023-06-14 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-05-31 | 2023-06-26 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-05-09 | 2023-05-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-31 | 2023-04-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-09 | 2023-03-10 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-16 | 2023-03-15 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-11-29 | 2022-12-06 | E | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| 2022-11-22 | 2022-11-29 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-10-27 | 2022-11-07 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-08-19 | 2022-08-30 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-08-10 | 2022-08-24 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-08-10 | 2022-08-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-08-10 | 2022-08-24 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-10 | 2022-08-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-01-11 | 2023-01-31 | G | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-01-11 | 2023-01-31 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2023-01-11 | 2023-01-31 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-11 | 2023-01-31 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-11 | 2023-01-31 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-01-11 | 2023-01-31 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-01-11 | 2023-01-31 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-01-11 | 2023-01-31 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-09 | 2022-06-24 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-06-09 | 2022-06-24 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-05-17 | 2022-05-25 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-10-15 | 2021-11-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-10-15 | 2021-11-08 | G | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-10-15 | 2021-11-08 | G | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-09-30 | 2021-09-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-09-13 | 2021-09-16 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-12-17 | 2022-01-16 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-12-17 | 2022-01-16 | E | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-12-17 | 2022-01-16 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-12-17 | 2022-01-16 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-12-17 | 2022-01-16 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-12-17 | 2022-01-16 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-12-17 | 2022-01-16 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-17 | 2022-01-16 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2021-05-18 | 2021-06-11 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-05-18 | 2021-06-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-05-18 | 2021-06-11 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-05-18 | 2021-06-11 | F | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2021-05-18 | 2021-06-11 | C | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-04-02 | 2021-05-04 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-10 | 2021-04-14 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-03-10 | 2021-04-14 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-03-10 | 2021-04-14 | C | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-19 | 2021-03-04 | E | Quality of Life and Care Deficiencies | Honor each resident's preferences, choices, values and beliefs. |
| 2021-02-02 | 2021-02-12 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-02-02 | 2021-02-12 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-12-09 | 2021-01-06 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-12-09 | 2021-01-06 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-12-09 | 2021-01-06 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-03-16 | 2020-04-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-03-16 | 2020-04-22 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-03-16 | 2020-04-22 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-03-16 | 2020-04-22 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-03-16 | 2020-04-22 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-03-16 | 2020-04-22 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-03-16 | 2020-04-22 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2020-03-16 | 2020-04-22 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-12-14 | $6,500 |
| 2020-03-16 | $9,296 |
| 2020-06-12 | $15,000 |
| 2020-12-09 | $13,000 |
| 2020-12-09 | $20,000 |
| 2021-03-10 | $13,000 |
| 2021-03-10 | $20,000 |
| 2021-08-23 | $650 |
| 2021-08-23 | $655 |
| 2021-10-15 | $19,760 |
| 2021-10-15 | $12,844 |
| 2021-12-17 | $9,750 |
| 2021-12-17 | $15,000 |
| 2022-08-10 | $9,750 |
| 2022-08-10 | $15,000 |
| 2023-01-11 | $39,620 |
| 2023-02-16 | $45,150 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2023-02-16 | 5 |
What is in the Neighborhood
- The closest city is Upper Alton which is 1.0 miles away and has a population of 29,251 (mid sized town).
- The average income is $52,389, which is low compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 32
- Average Temperature: 57.4
- Day Breakdown: The area gets 148 days of rain, 21 days of snow and 195 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 8.65 per 100 people which is very high compared to other cities.
- Violent Crime: 2.78 incidents per 100 people
- Property Crime: 4.28 incidents per 100 people
- Drug-Related Crime: 0.56 incidents per 100 people
- The average life expectancy in zip code is 76.44 years old, which is low compared to other zip codes.
- Air Quality: Good Days 166.0, Moderate Days 98.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.8 miles awaySchnucks
0.9 miles awayDollar General Market
1.1 miles away1904 General Store
2.9 miles awayWalmart Supercenter
3.5 miles awayTransportation
Alton
0.4 miles awayBus Stations
MCT
4.6 miles awayBanks
U.S. Bank
1.7 miles away1st MidAmerica Credit Union
1.9 miles awayFirst National Bank
5.9 miles awayLiberty Bank
6.0 miles awayBusey Bank of Bethalto
6.3 miles awayHospitals
OSF Saint Anthony's Health Center
1.5 miles awayAlton Memorial Hospital
1.8 miles awayAlton Mental Health Center
2.3 miles awayOSF Saint Clare's Hospital
2.6 miles awayChristian Hospital Northeast
11.2 miles awayPharmacies
CVS Drug Store
4.6 miles awayWalgreens
5.3 miles awaySchnucks Pharmacy
5.3 miles awayCVS
9.9 miles awayCVS Pharmacy
11.5 miles awayDentists
Roberts Bradley W DDS Oral Surgery
1.7 miles awayAspen Dental
11.2 miles awayBauer Hite Orthodontic Specialists
12.8 miles awayBeau Moody, DMD
12.9 miles awayHite Family Dentistry
12.9 miles awayParks
James Killion Park
1.0 miles awaySalu Park
1.0 miles awayRock Springs Park
1.2 miles awayNorthside Park
2.0 miles awayHaskell Park
2.2 miles awayPlaces of Worship
First Unitarian Church of Alton
2.9 miles awayShopping
Alton Exchange Mall
0.9 miles awayWashington Square Shopping Center
1.6 miles awayMineral Springs Mall
2.9 miles awayJamestown Mall
8.8 miles awayPark Plaza
13.4 miles awayCulture
Towata
3.0 miles awayJames J Eagan Center Theatre
12.0 miles awayJames F Metcalf Student Experimental Theater
12.2 miles awayThe Wildley Theatre
13.0 miles awayCleaon Etzkorn Bandstand
13.3 miles awayRestaurants
Chinese Buffet
0.7 miles awayGolden Corral
0.9 miles awayApplebee's
1.0 miles awayPizza Hut
1.1 miles awayLovvett's Soul Food
1.5 miles awayGet exact pricing & check availability
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