Rittenhouse Village At Muhlenberg

Reviews of Rittenhouse Senior Living Facility present a mixed picture, with experiences ranging from highly positive to deeply concerning.

• Several reviewers noted a decline in care quality and staffing issues, including instances of neglect, uncleanliness, and mismanagement of resident needs.
• Complaints about the facility include poor hygiene, loss of personal items, inadequate staffing, and unprofessional behavior from some staff members.
• Conversely, many reviews praised the facility for its caring and attentive staff, clean and friendly environment, and the quality of life improvements for residents.
• Positive experiences highlighted include good nutrition, social engagement activities, responsive and respectful staff, and a sense of community among residents.
• Some reviewers specifically commended the facility for making residents feel safe, secure, and well-cared for, noting improvements in their loved ones' quality of life.
• However, there were serious allegations of neglect and unprofessional conduct, including rude behavior towards family members and inadequate medical and personal care for residents.
• One standout positive mention was for a front desk staff member named Summer, who was consistently praised for her helpfulness and welcoming attitude.

In summary, while Rittenhouse Senior Living Facility has received commendation for its environment, staff, and resident engagement, significant concerns about care quality, staffing, and management practices have been raised, suggesting a need for prospective residents and their families to carefully consider and monitor these aspects.