Rising Star Personal Care Home

Positive Reviews:

• Many reviewers describe the facility as warm, friendly, and clean, with a personal care home feel.
• Staff members are frequently mentioned as being friendly, caring, and professional.
• The quality of meals is often highlighted as good, healthy, and impressive.
• Activities such as bingo are available and enjoyed by the residents.
• Some reviewers specifically recommend the facility for the care of loved ones, citing good management and high-quality services.
• The facility is described as very clean, with a competitive price and wonderful staff.

Negative Reviews:

• One review strongly advises against the facility, citing significant weight loss of a loved one, poor communication, and issues with medication management.
• Limited activities and engagement for residents are mentioned as concerns.
• Some reviewers describe the facility as having dirty and unkempt areas, with a lack of staff presence.
• There are reports of unprofessional behavior and poor treatment of residents, including a disturbing account of a resident found in distress outside the facility.
• Concerns about the facility's management and the overall conditions are raised, suggesting a need for closer inspection by authorities.

Mixed Reviews:

• While some reviews praise the facility for its cleanliness and care, others describe it as going downhill due to poor food quality and lackadaisical treatment from staff.
• Communication issues and confusion during the scheduling of visits are mentioned.
• The facility is described as clean and marvelous by one reviewer, yet another points out significant issues with staff training and medication management.