📞 Call for pricing and availability: (800) 780-8101
Rim Country Health & Retirement Community
807 West Longhorn Road, Payson, AZ 85541
For Pricing & Availability
(800) 780-8101To Reach a Resident
(928) 474-1120Estimated Pricing
Price Comparison
Rim Country Health & Retirement Community Description
Rim Country Health & Retirement Community is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Payson, Arizona. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.8 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Payson
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Payson
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Payson
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers have praised the facility for its excellent care, particularly highlighting the therapy and nursing staff's efforts in significantly improving the condition of their loved ones.
- Several individuals who underwent rehab at the facility commended the staff for being friendly, respectful, knowledgeable, and attentive, contributing to a positive and professional treatment experience.
- The facility has been described as clean, with great food options and a variety of activities. The rooms are well-maintained, and special equipment is available for different needs.
- Some reviewers specifically appreciated the comprehensive care approach, focusing on treating the person as a whole rather than just the injuries, and noted the staff's constant availability and support.
- There were mentions of the facility going above and beyond in providing care, making families feel relieved and confident in the care their loved ones received.
Negative Reviews:
- Several reviewers strongly advised against placing loved ones in the facility, citing negligence, inadequate care, and harmful practices that allegedly led to severe health issues and even death.
- Public records indicating the facility's deficiencies, sanctions from the Health Department, and lawsuits were mentioned as reasons for concern.
- Communication issues were a common complaint, with some family members experiencing difficulties in getting responses from the facility's staff or having their concerns addressed.
- One reviewer expressed frustration over billing practices, particularly regarding a lack of refund after a loved one's passing, suggesting a perceived prioritization of profit over compassionate care.
Mixed Feedback:
- While many reviews highlighted the staff's dedication and the quality of care, some pointed out specific issues with medical oversight and administrative practices that negatively impacted their experience.
- The facility was both lauded for its cleanliness, friendly atmosphere, and quality of care, and criticized for instances of perceived neglect and poor customer service.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Rim Country Health & Retirement Community Videos
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Oct. 31, 1986
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 109
Total current residents: 74
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $33585
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-08 | 2022-05-18 | D | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2022-04-08 | 2022-05-18 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-04-08 | 2022-05-18 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-04-08 | 2022-05-18 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-04-08 | 2022-05-18 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-04-08 | 2022-05-18 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2019-11-22 | 2020-01-13 | E | Egress Deficiencies | Meet other general requirements. |
| 2019-11-22 | 2020-01-13 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-11-22 | 2020-01-13 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-11-22 | 2020-01-13 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-11-22 | 2020-01-13 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-11-22 | 2020-01-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-11-22 | 2020-01-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2018-09-27 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2018-09-27 | 2018-11-05 | C | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-09-27 | 2018-11-05 | C | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2018-09-27 | 2018-11-05 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-09-27 | 2018-11-05 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-09-27 | 2018-11-05 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-09-27 | 2018-11-05 | C | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-09-27 | 2018-11-05 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-09-27 | 2018-11-05 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-09-27 | 2018-11-05 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-03 | nan | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-02-03 | nan | G | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2023-02-03 | nan | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-08 | 2022-06-15 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2022-04-08 | 2022-06-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-04-08 | 2022-06-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2022-04-08 | 2022-06-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-04-08 | 2022-06-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-04-08 | 2022-06-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-04-08 | 2022-06-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-04-08 | 2022-06-15 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2022-04-08 | 2022-06-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-08 | 2022-06-15 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-04-08 | 2022-06-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-04-08 | 2022-06-15 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-08 | 2022-06-15 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-04-08 | 2022-06-15 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-08 | 2022-06-15 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-04-08 | 2022-06-15 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-04-08 | 2022-06-15 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-04-08 | 2022-06-15 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-04-08 | 2022-06-15 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-04-08 | 2022-06-15 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-04-08 | 2022-06-15 | E | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2022-04-08 | 2022-06-15 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-08 | 2022-06-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-08 | 2022-06-15 | E | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2022-04-08 | 2022-06-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2021-08-31 | 2021-10-02 | D | Administration Deficiencies | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. |
| 2019-11-25 | 2020-01-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2019-11-25 | 2020-01-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-11-25 | 2020-01-16 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-11-25 | 2020-01-16 | E | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2019-11-25 | 2020-01-16 | E | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2019-11-25 | 2020-01-16 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-11-25 | 2020-01-16 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-11-25 | 2020-01-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-11-25 | 2020-01-16 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-11-25 | 2020-01-16 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-11-25 | 2020-01-16 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-11-25 | 2020-01-16 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-08-18 | 2020-09-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-09-25 | 2018-11-18 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-09-25 | 2018-11-18 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2018-09-25 | 2018-11-18 | E | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2018-09-25 | 2018-11-18 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-09-25 | 2018-11-18 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2018-09-25 | 2018-11-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2018-09-25 | 2018-11-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-09-25 | 2018-11-18 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2018-09-25 | 2018-11-18 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-09-25 | 2018-11-18 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-09-25 | 2018-11-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-09-25 | 2018-11-18 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-09-25 | 2018-11-18 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2018-09-25 | 2018-11-18 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2018-09-25 | 2018-11-18 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-09-25 | 2018-11-18 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-09-25 | 2018-11-18 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-09-25 | 2018-11-18 | D | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2018-09-25 | 2018-11-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-14 | $4,615 |
| 2020-07-14 | $7,100 |
| 2020-08-18 | $7,100 |
| 2020-08-18 | $4,615 |
| 2021-05-31 | $650 |
| 2021-05-31 | $655 |
| 2021-11-29 | $975 |
| 2021-11-29 | $983 |
| 2022-04-08 | $27,333 |
What is in the Neighborhood
- The closest city is Payson which is 0.8 miles away and has a population of 15,345 (small town).
- The average income is $62,809, which is average compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 41
- Average Temperature: 61.0
- Day Breakdown: The area gets 82 days of rain, 10 days of snow and 271 days of sun
- Precipitation: 1.5 inches a year
- The crime rate is 6.02 per 100 people which is high compared to other cities.
- Violent Crime: 1.31 incidents per 100 people
- Property Crime: 2.71 incidents per 100 people
- Drug-Related Crime: 1.59 incidents per 100 people
- The average life expectancy in zip code is 78.51 years old, which is average compared to other zip codes.
- Air Quality: Good Days 158.0, Moderate Days 97.0, Unhealthy for Sensitive Groups Days 16.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.7 miles awayBashas'
0.9 miles awaySafeway
1.0 miles awayPayson Concrete & Materials
12.4 miles awayJake's Corner General Store
15.8 miles awayNone Found
None Found
Banks
Arizona State Credit Union
0.8 miles awayHospitals
Banner Payson Medical Center
0.9 miles awayPharmacies
Walgreens
0.7 miles awayDentists
Anderson Dental Group
1.1 miles awayParks
Rumsey Park
0.1 miles awayDisc Golf Course
0.5 miles awayPayson Rodeo Grounds
0.5 miles awayGreen Valley Park
0.5 miles awayskate park
0.5 miles awayNone Found
None Found
None Found
Restaurants
Denny's
0.7 miles awayEl Rancho
0.7 miles awayBuffalo Bar and Grill
0.7 miles awayPizza Hut
0.7 miles awayChili's
0.7 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More