Ridgewood Senior Living

The reviews for Ridgewood senior living community offer a mix of positive and negative experiences. Many reviewers praise the home-like atmosphere, beautiful views, and caring staff. The community is described as having a small-town feel while being close to city conveniences. Activities and food quality receive high marks, and the community is noted for treating residents like family.

Several reviews highlight the excellent care and fast response times in medical emergencies, as well as the community's efforts to keep residents safe and happy, especially during the pandemic. The memory support unit is described as bright and inviting, with thoughtful amenities like a sunroom for gardening.

However, there are significant concerns raised by some reviewers. One review describes a lack of compassion and poor communication from the staff during a difficult period. Another review from a former employee mentions witnessing abuse and a high rate of sudden deaths, along with personal experiences of being overworked and underpaid. Concerns about the facility's maintenance and staff training are also mentioned, including issues like chipping paint, a malfunctioning elevator, and a community bus sitting idle.

Despite these concerns, many reviews emphasize the community's friendly atmosphere, great floor plans, and the variety of activities available. The community is described as a great place to work, with a family-friendly environment. However, it's noted that Ridgewood does not accept Medicaid waivers.

Overall, while Ridgewood receives praise for its location, staff, and amenities, potential residents and their families should consider the mixed reviews, especially regarding staff behavior and facility maintenance.