Ridge Manor - Calhoun

Positive Reviews:

• Excellent care with very gentle and loving personnel.
• Staff is very nice and takes good care of everyone.
• High praise for the clean rooms, helpful staff, and specialized memory care program.
• Appreciation for the outdoor area, especially for residents who love nature.
• Staff made the transition to memory care easy, showing respect, compassion, and dignity to residents.
• Helpful staff, with coordinators going above and beyond to assist with family needs.
• Knowledgeable and polite service, with special mention of Tasha Simons for her assistance.
• Compassus Hospice commends the attentive and compassionate care provided by the staff.
• Facility is lovely, spotless, and provides compassionate care.
• Residents are well-attended to, with daily updates provided to families. Rooms are immaculately clean, and meals are well-balanced and delicious.
• Facility described as private, quiet, well-appointed, and spotless.
• Professional and caring staff, with fully furnished, brightly decorated, and spacious rooms.

Negative Review:

• A family experienced a distressing situation where their brother, under hospice care, was asked to leave immediately without prior warning, contrary to the contract's 30-day notice policy. This occurred during a time of terminal agitation from bone cancer, leading to his passing six days later. The review mentions a high turnover of nurses and criticizes the owner's lack of compassion.