Richmond Ctr For Rehab And Specialty Healthcare

Negative Reviews:

• Extremely negative experiences reported, including neglect leading to bedsores, infections, weight loss, and even death.
• Reports of patients being found in distressing conditions, such as covered in blood and neglected.
• Complaints about missing personal items and lack of basic care like showering and changing colostomy bags.
• Several instances of dehydration and inadequate medical care reported, with some patients ending up back in the hospital.
• Former employee alleges negligence and unprofessional behavior leading to avoidable deaths, criticizing the administration and inexperienced staff.
• Concerns about the quality of food and overall patient care, with some describing the facility as the worst they've seen.
• Allegations of staff stealing resident information and unprofessional conduct by specific individuals.

Positive Reviews:

• Some families and residents report excellent care, praising the staff and the facility's cleanliness and maintenance.
• Positive mentions of the admissions department, rehabilitation services, and the overall environment being family-oriented.
• Appreciation for specific staff members and the care provided, with some residents enjoying their stay and the interactions with staff.

Mixed Reviews:

• One review acknowledges good physical therapy but criticizes overall treatment and lack of attention.
• Concerns raised about the authenticity of promotional photos versus actual conditions and bedside manner.

Security Concerns:

• A complaint about security personnel trying to prevent a visitor from leaving, suggesting a potential safety issue.

Overall:

The facility has received a wide range of reviews, from highly positive to severely negative. While some praise the staff and care provided, others report neglect, poor conditions, and serious concerns about patient treatment and safety. Prospective clients are advised to thoroughly investigate and consider these varied experiences.