Reunion Court of Clear Lake

Positive Reviews:

• The staff at Reunion Court, especially in the memory care unit, The Oaks, is praised for being wonderful, accommodating, and caring towards residents with special needs.
• The facility is described as lovely, well-maintained, and very clean, with no unpleasant smells.
• Costs are reported to be lower than expected and considerably less than hiring in-home care providers.
• Residents are described as happy, safe, and well-fed.
• Some reviewers highlight the beautiful community, comfortable atmosphere, and the warm-hearted feeling of the place.
• Staff at 12 Oaks of Reunion Court is noted for being helpful and welcoming, particularly during difficult transitions into memory care.
• Reunion Court is credited with significant positive changes in residents, including increased happiness and engagement.
• The Grand Reopening of Reunion Court of Clear Lake is mentioned, emphasizing the dedicated staff and prioritization of residents.

Negative Reviews:

• One review criticizes the establishment for a lack of activities, medication errors, and an overall unsafe feeling, leading to a hospital visit for one resident.
• The administration team is described as having a "just a job" mindset, with a lack of warmth and liveliness in the environment.
• Food quality is described as the worst ever tried by one reviewer.
• There is a mention of a lack of condolences from upper management following a resident's passing.

Mixed Reviews:

• One review mentions that the staff is helpful most of the time but sometimes slow to react to situations.