📞 Call for pricing and availability: (800) 780-8101
Retama Manor Nursing Center/San Antonio West
636 Cupples Road, San Antonio, TX 78237
For Pricing & Availability
(800) 780-8101To Reach a Resident
(210) 434-0611Estimated Pricing
Price Comparison
Retama Manor Nursing Center/San Antonio West Description
Retama Manor Nursing Center/San Antonio West is a community that offers nursing care, skilled nursing and rehabilitation and is about 3.4 miles outside San Antonio, Texas and is part of the Sava Senior Care network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 6.9 out of 10 making it the 154th highest rated community in the city out of 177 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Antonio
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in San Antonio
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Some families have experienced poor customer service and perceived rudeness from the nursing director.
- Many reviews praise the attentive, caring, and thorough staff, highlighting their ability to make residents feel like family and provide excellent care and support.
- Concerns were raised about cleanliness and the need for improvement in this area.
- There are mixed experiences regarding the responsiveness and helpfulness of the staff, with some instances of residents not receiving timely assistance or feeling neglected.
- Residents generally enjoy living at the facility, mentioning fun activities, good care, and a sense of community.
- Staff members are described as friendly and attentive by some, but there are also reports of internal gossip and management issues.
- Several reviews commend the facility for its rehabilitation services, activities, and the sense of independence and strength residents regain during their stay.
- Employees express satisfaction with their work environment, citing good teamwork and an enjoyable atmosphere.
- However, there are serious complaints about staffing issues, unaddressed maintenance problems, and overall management, including concerns about safety and cleanliness.
- Some reviews mention frequent police presence and dissatisfaction with the quality of food provided.
Reviews
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Health
Services
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
4
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Jan. 15, 1992
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 139
Total current residents: 76
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 3
Number of payment denials: 1
Number of fines: 1
Total cost of fines: $23257
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-27 | 2022-11-30 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-10-27 | 2022-11-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-08-18 | 2021-08-20 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-08-18 | 2021-08-20 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-08-18 | 2021-08-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-02-12 | 2020-03-06 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-02-12 | 2020-03-06 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2020-02-12 | 2020-03-06 | E | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2020-02-12 | 2020-02-13 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-23 | $8,291 |
| 2021-07-12 | $23,257 |
| 2021-07-12 | $35,780 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-02-23 | 3 |
| 2021-07-12 | 2 |
What is in the Neighborhood
- The closest city is San Antonio which is 3.4 miles away and has a population of 1,469,845 (medium sized city).
- The average income is $28,718, which is very low compared to other zip codes.
- Weather
- High Temperature: 89
- Low Temperature: 56
- Average Temperature: 73.7
- Day Breakdown: The area gets 155 days of rain, 0 days of snow and 208 days of sun
- Precipitation: 1.7 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.
- The crime rate is 10.29 per 100 people which is very high compared to other cities.
- Violent Crime: 2.4 incidents per 100 people
- Property Crime: 6.33 incidents per 100 people
- Drug-Related Crime: 0.63 incidents per 100 people
- The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
- Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
H-E-B
0.8 miles awayH-E-B South Flores Market
3.2 miles awayH-E-B Plus!
3.3 miles awayLa Michoacana Meat Market
3.4 miles awayDollar Mart
3.5 miles awayNone Found
Bus Stations
Enrique Barrera Pkwy & Acme - 99893
2.6 miles awayAcme Road & Enrique Barrera Pkwy - 91816
2.6 miles awayEnrique Barrera Pky & Acme - 99899
2.6 miles awayCentro Plaza
2.9 miles awayFlixBus San Antonio
3.0 miles awayBanks
Bank of America
3.4 miles awayWells Fargo
3.4 miles awayFirstmark Credit Union
3.5 miles awayFrost Bank
3.5 miles awaySecurity Service Federal Credit Union
3.6 miles awayHospitals
Texas Diabetes Institute
1.4 miles awayUniversity Family Health Center Southwest
1.6 miles awayUniversity Health System - Robert B. Green Campus
3.1 miles awayThe Children's Hospital of San Antonio
3.2 miles awayBriggs Medical Office Park
3.6 miles awayPharmacies
H-E-B Pharmacy
0.8 miles awayWalgreens
3.5 miles awayRite-Away Pharmacy & Medical Supply
3.6 miles awayLifecare Pharmacy
3.6 miles awayCVS Pharmacy
3.7 miles awayDentists
Aspen Dental
3.5 miles awaySunrise Family Dental
4.0 miles awayBabcock Family Dental
4.5 miles awayRiverwalk Dental & Orthodontics
4.8 miles awayDunn Dental Clinic
4.9 miles awayParks
John Vidaurri Park
0.3 miles awayFather Albert Benevides Park
0.6 miles awayLas Palmas Park
0.7 miles awayKelly Area Park
0.8 miles awayKennedy Park
0.9 miles awayPlaces of Worship
San Fernando Cathedral
3.4 miles awaySaint Mary's Catholic Church
3.6 miles awayLittle Church of La Villita Historic District
3.7 miles awayMission San José
5.1 miles awayShopping
South Park Mall
3.7 miles awayPlaza Market Place
3.8 miles awayRivercenter Mall
3.8 miles awayWonderland of the Americas
5.8 miles awayIngram Park Mall
6.0 miles awayCulture
Griffith Center for the Arts
1.3 miles awayAmphitheater
2.1 miles awayEl Progresso
2.1 miles awayFreight
2.7 miles awayGravelmouth
2.7 miles awayRestaurants
Viva Vegeria
2.2 miles awayPiedras Negras de Noche
2.5 miles awayThe Fruiteria at Southtown
2.8 miles awayJimmy's Family Pizza
2.8 miles awayFreddy's Mexican Restaurant
2.9 miles awayGet exact pricing & check availability
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