Residences at University Hills

Positive Aspects:

• New in-house manager received high praise for being a gem.
• Many long-term residents take pride in their building, fostering friendships and a sense of community.
• Resident Office Support is responsive and efficient in handling maintenance issues, such as replacing heat pumps, garbage disposals, and microwaves promptly.
• Some residents find the location convenient for shopping and appreciate the spacious, bright apartments with plenty of storage.
• Overall, several reviewers recommend the place as a wonderful living option.

Negative Aspects:

• The building requires upgrades, including fixing broken garage doors and cleaning air vents.
• Security features, such as fob access, are deemed insufficient.
• Some staff members, including one mentioned as being rude, need to improve their professionalism and communication.
• There are complaints about the difficulty in getting in touch with the onsite management office, with calls often going unanswered.
• A few reviewers had a negative impression of the facility, describing it as run-down and criticizing the attitude of the apartment personnel.

Mixed Reviews:

• While some residents have had positive experiences, citing friendly neighbors and effective management, others have faced challenges with maintenance and staff interactions.
• The facility's appeal seems to vary significantly based on individual experiences and expectations.