Residence At Grand Mesa

Summary of Reviews for Residence at Grand Mesa:

• Some residents experienced issues with promised internet service, leading to weeks without proper reception and additional costs for families.
• The facility is praised for its excellent food, with menus designed to suit a wide range of appetites.
• While the building is described as older and somewhat run-down, the tours are noted to be nice.
• Staff are commended for being friendly, compassionate, and respectful, though there are concerns about understaffing and night supervision.
• Facility described as adequate, with small rooms and extra charges for basic TV service.
• Rooms are appreciated for their cleanliness, size, and safety features, but the food quality received mixed reviews.
• High praise for the staff's attentiveness and the clean, well-run community, making families happy and content.
• Residents enjoy planned activities, transportation for appointments, and the option for wine after dinner, highlighting a friendly and helpful community.
• The surroundings are described as beautiful, with an older, cabin-like style that many find appealing.
• For residents requiring higher levels of care, some found the facility lacking but appreciated the staff's efforts during transitions.
• Residents generally speak well of the facility, with few issues reported that were not related to the administration or staff.
• Services are rated highly, though some believe the food could be improved.
• The transition to assisted living is made comfortable for new residents, with staff, particularly mentioned for their effectiveness and friendliness.
• The facility is noted for its cleanliness, cozy atmosphere, and the variety of activities and services provided to residents.
• While the staff receives high marks for their care and friendliness, opinions on the new owner are mixed, with some concerns about transparency regarding internal issues.

Overall, the Residence at Grand Mesa receives positive feedback for its staff, activities, and living conditions, with areas for improvement noted in internet service, food quality, and higher care needs.