Rennes Health & Rehab Center Depere

Positive Reviews:

• Residents receive excellent care, including physical and occupational therapy, in private and adequately equipped rooms.
• Staff is described as friendly, efficient, attentive, and caring.
• Facilities are praised for being spacious, beautiful, clean, and attractive, with homemade meals and special celebrations for holidays and birthdays.
• There are many activities available for residents, and the facility is noted for its cleanliness and caring staff.

Negative Reviews:

• Concerns about medication management, including wrong medications being given and inadequate pain control.
• Communication issues with staff, especially during shift changes, and difficulties in getting assistance promptly.
• Facility cleanliness and maintenance issues, such as rusty sinks and inadequate cleaning.
• Reports of residents not receiving adequate attention, experiencing falls, and contracting infections due to lack of care.
• Therapy services criticized for being ineffective, with inexperienced therapists and lack of a well-thought-out plan for patients.
• General dissatisfaction with the level of care provided, including instances of residents being worse off after their stay.

Mixed Reviews:

• Admissions process is initially comfortable, but follow-up on resident well-being is lacking.
• Food quality is good, but options are considered odd and limited.
• Some staff members are praised for genuinely caring for patients, while others are criticized for their attitude and lack of patience.

Overall, reviews of the facility are mixed, with some highlighting excellent care and a friendly environment, while others raise serious concerns about medication management, staff responsiveness, and overall quality of care.