Rennes Health Center Appleton

Negative Reviews:

• Extremely slow response times and poor food service, with meals often forgotten or incorrect.
• Poor care leading to early removal of residents due to issues such as delayed response to call lights and lack of basic hygiene care.
• Reports of residents not receiving showers or basic hygiene care for extended periods.
• Visitation restrictions and rude service reported by family members.
• Complaints of unfulfilled promises, lack of communication, and inadequate pain management.
• Severe understaffing leading to delayed care, cold food delivery, and lack of cleanliness.
• Administration and management criticized for incompetence and lack of support.

Positive Reviews:

• Some residents and their families report wonderful staff and care, particularly in rehabilitation services.
• Positive experiences with caring staff making difficult times bearable, especially noted during COVID restrictions.
• Appreciation for the care provided to elderly residents, with specific praise for the attention given to a 99-year-old resident.
• High marks for the service and staff by some, stating it significantly helped in their recovery and rehabilitation.
• Despite issues, some residents acknowledge the effort to correct problems and appreciate the hardworking staff.

Mixed Reviews:

• Some reviews highlight fantastic nursing care overshadowed by administrative and management issues.
• Concerns about medication management, response times to call lights, and the overall quality of care juxtaposed with instances of improvement following complaints.