Renaissance Retirement Center

Reviews of the Renaissance Retirement Center offer a mixed perspective, highlighting both commendations and criticisms. Some residents and their families have experienced significant improvements in care and community engagement, particularly praising the new Executive Director, Emma Eustache, for her compassionate leadership and positive changes. Many staff members, including those newly hired, commend the orientation process and the supportive work environment, emphasizing the dedication to making the wellness department outstanding.

On the other hand, some reviews point out challenges with management, especially at the Sanford location, citing issues such as poor organization, lack of responsiveness, and problematic scheduling practices. Concerns about the decline in food quality, activities, and transportation services under new ownership have also been raised, affecting the overall satisfaction of some residents and their families.

Despite these criticisms, many reviews highlight the friendly and welcoming nature of both the residents and the hourly staff, including servers, med techs, and housekeeping. The efforts of specific staff members, such as Troy the bus driver and Angela Hall, an aide, have been particularly appreciated for their exceptional service and care.

Overall, while there are areas in need of improvement, particularly in management and food services, the Renaissance Retirement Center is also recognized for its caring staff, engaging activities, and the positive impact of recent leadership changes. Prospective residents and employees are encouraged to consider both the positive and negative reviews to get a comprehensive understanding of the community.