Rehabilitation Hospital of Southern New Mexico

Positive Reviews:

• Exceptional experience with the physical, occupational, and speech therapy teams, highlighting their professionalism and the effective communication from the case manager.
• Notable for its fantastic staff, satisfactory food, and successful rehabilitation outcomes, despite some staffing fluctuations.
• Personal gratitude expressed for the OT and PT departments, emphasizing the supportive and motivational environment that contributed significantly to recovery.
• High praise for professionalism, quality of care, delicious food, cleanliness, and modern facilities, with a special mention of the compassionate treatment received.
• Appreciation for the care and compassion shown by the staff, highlighting the kindness and support provided to a family member.
• Gratitude for the dedicated and committed patient care that facilitated a successful return to daily activities, with a special thanks from the patient's family.
• Positive feedback on the supportive environment and the staff's efforts to make the facility feel like home.
• Recognition of the hardworking staff for their role in a patient's successful recovery and return to daily activities.
• Commendation for treating everyone with utmost importance and ensuring patient welfare is a priority.
• Excellent care and attention from the staff, with successful transitional home care noted.
• Highly recommended as a great place to work, with emphasis on the phenomenal teamwork.

Negative Reviews:

• Criticism for lack of rehabilitation and physical therapy provided to a patient, suggesting a premature hospital transfer.
• Described as the worst rehabilitation hospital by one reviewer due to the intense and stressful environment.
• Concerns raised about medical decisions made without consulting the family or relevant specialists, leading to adverse health events.
• Disappointment with the work environment, citing issues with professionalism among nurses and patient care.