Rehab At Shannondell

Reviews for Shannondell Rehab and Senior Living Facility show a mix of experiences. Some reviewers express dissatisfaction with aspects of care, including perceived rudeness of staff, cold food, and concerns over patient treatment and communication. Specific complaints include a lack of responsiveness from the nursing staff, poor discharge processes, and instances where patients felt neglected or poorly treated.

Conversely, many reviews highlight positive experiences, praising the facility's cleanliness, quality of food, and the attentiveness and kindness of the staff. Several reviewers commend the rehabilitation services, noting significant improvements in their or their loved ones' conditions. The facility's amenities and the professionalism of the therapy, nursing, and administrative staff are frequently mentioned as strengths. Positive experiences also include detailed accounts of effective pain management, comprehensive care, and a welcoming environment that feels like home.

There are reports of excellent rehabilitation outcomes, with patients and their families expressing gratitude for the care received. The facility is described as well-run, with great food and a variety of activities available to residents. Some reviewers specifically recommend Shannondell for its high standards in rehabilitation services and overall care.

However, concerns about staffing levels, compassion fatigue, and the overall quality of care are also noted. These include reports of inadequate staffing ratios, delays in receiving assistance or medication, and a lack of compassion in some interactions with staff. One review mentions a high turnover rate among staff and perceived issues with management's attention to working conditions and client well-being.

In summary, while there are significant positive testimonials about the care and services at Shannondell, there are also critical reviews that suggest areas for improvement, particularly in staff-patient interactions and communication.