Rehab At Rivers Edge

Reviews for the senior living facility present a mixed picture, with some highlighting excellent care and others pointing out serious concerns:

• Several complaints were made about the lack of attention and care from the nursing staff, including instances of patients going hours without pain medication and poor communication with family members.
• One reviewer expressed dissatisfaction with the discharge process, noting a lack of professionalism and unfulfilled requests for in-home therapy.
• Positive experiences were shared by some residents and visitors, praising the rehab department, the clean and safe environment, and the friendly and professional staff.
• Concerns were raised about the facility's cleanliness and safety, including reports of falls, missing personal items, and inappropriate behavior by staff members.
• Several reviewers appreciated the activities offered, the quality of care, and the warm atmosphere created by the staff, describing it as feeling like family.
• One alarming review mentioned a dietary issue that was not properly addressed, leading to severe health consequences.
• Employees and long-term residents shared positive feedback about the work environment and the care provided, highlighting the sense of community and dedication among the staff.
• However, some employees and family members advised caution, citing experiences of discrimination, hostile work environments, and overall negligence.

Overall, while there are instances of commendable care and a supportive community, significant concerns regarding patient safety, staff responsiveness, and facility management have been raised, suggesting a need for thorough evaluation and potential improvements.