Regina Health Center

Visitors and staff have shared a range of experiences at Regina Health Center, highlighting both commendable and concerning aspects of care and management. Positive reviews often mention the exceptional quality of care, rehabilitation services, and the kindness and professionalism of the staff. Many appreciate the clean environment and the genuine care shown towards residents, likening the atmosphere to that of a family. The tenure of staff, particularly aides with an average of ten years, suggests a stable and experienced caregiving team.

However, some reviews express significant concerns. Issues include the treatment of agency aides, with reports of being expected to appear busy without clear direction. There are alarming accounts of medical oversights, such as administering insulin without checking blood sugar levels and delays in attending to residents' needs signaled by alert buttons. Complaints about meal management and the handling of dietary restrictions have also been noted. Additionally, there are concerns about the adequacy of staffing levels and whether the compensation is sufficient to attract and retain quality staff.

While some staff members, including nurses and therapists, receive individual praise for their dedication and care, there are calls for more consistent oversight and advocacy for residents. The distressing experience of one family member, coupled with advice to closely monitor the care of loved ones, underscores the need for potential improvements in management and staff responsiveness.

In summary, Regina Health Center has received a mix of reviews that reflect both the strengths and areas for improvement within the facility. The experiences shared by visitors and staff range from highly positive to deeply concerning, highlighting the importance of thorough evaluation and oversight in ensuring the quality of care provided.