Regent of Stow

Positive Reviews:

• Many reviewers appreciate the caring and dedicated staff at Regent, highlighting their efforts to create a welcoming and loving environment for residents.
• The facility is praised for its cleanliness, beautiful setting, and the quality of its services, including excellent food.
• Staff members, including those in management positions, are described as nice, helpful, and professional, contributing to a positive working and living environment.
• Several reviewers, including a physician, highly recommend Regent for its outstanding experience, timely staff, and the overall quality of care provided to residents.
• Changes and new additions to the facility and staff have been well-received by some, improving the experience for residents.

Negative Reviews:

• One reviewer expressed dissatisfaction with the new administration, stating it led to a negative change in the atmosphere and ultimately their decision to cease providing services at Regent.
• A concerning review from a family member highlighted serious issues such as medication errors, inadequate care, poor food quality, and high staff turnover, advising others to avoid the facility.

Mixed Feedback:

• While many reviews are overwhelmingly positive, praising the staff and the facility, there are critical voices raising concerns about management changes and specific incidents of inadequate care.