Regent Care Center Of Woodway

The reviews for this senior living facility present a mixed picture, with several concerning reports alongside a few positive experiences. Some reviewers have expressed serious concerns about the quality of care, staff attitude, and overall management of the facility. Issues highlighted include:

• Reports of staff being rude, disrespectful, and in some cases, neglectful towards residents.
• Several instances where the care provided was described as inadequate, including delays in receiving medication, assistance, and basic hygiene care.
• Allegations of personal belongings being stolen or lost, with one reviewer even claiming a staff member was wearing a resident's clothing.
• Concerns about the facility's approach to medication and sedation, with one family feeling their loved one was inappropriately sedated.
• Complaints about the facility's environment, including claims of it being a "disposal station" where no one leaves in an "upright position."

However, there are also reviews that speak positively about aspects of the facility:

• Some reviewers have praised the care their loved ones received, mentioning that there were staff members who were nice, caring, and willing to work with hospice when needed.
• One review highlighted the facility's cleanliness and the great communication between staff and families.
• Another reviewer appreciated the efforts made to correct initial hiccups and noted good communication during the COVID-19 pandemic.

Overall, while there are instances of satisfaction with the care provided, the number of negative reviews raises concerns about the consistency of care, staff behavior, and facility management. Prospective residents and their families may want to consider these reviews carefully and conduct thorough research or visits to make an informed decision.